Warehouse Area Manager

Area Manager- Central Processing Center (CPC)
Summary:
Accountable for the overall production process and quality control (accurate sorting, grading, and pricing) for soft goods and automated book processing within the central processing center (CPC). Manages multiple teams across processing areas. The Area Manager, Central Processing Center is guided by the Savers Vision and Core Values.

Reports to the Operations Manager, CPC.

Essential Job Functions:
Consistent Processing Performance & Results

• Maximizesfull utilization of product to maximize sales and profit potential.
• Manages item put out & volume ensuring the right items are processed with accurate sorting and

grading.

• Observes and validates effectiveness of sorting and grading processes and efficiency of labor. Course corrects as required.
• Analyzes production and sales data to identify performance and clearly understand cause of issues and accurate solutions. Applies key learnings to achieve better results.
• Ensures the Savers recycling program is fully leveraged to reduce landfill and allow for further reuse of un-saleable items.
• Works with other Area Managers to ensure the team member schedule for CPC is done on time and reflects consistent staffing and process flow.

Equipment & Supply Maintenance:

• Ensures all machinery and equipment within their departments is in good working order; regularly

inspects machinery and equipment to determine need for repairs/maintenance with a goal of
minimizing down-time. Advises Maintenance Supervisor when service required.

• Manages the upkeep and replacement of supplies to ensure minimal down-time and to meet health

and safety standards. Escalates supply issues to Operations Manager.
Leadership & Development:

• Partners with Operations Manager and Administration Manager to proactively plan staffing needs,

recruiting, selecting, and training all team members. Works with other managers to identify talent.

• Regularly interacts, trains, coaches, and counsels the Area Supervisors, and team members. Provides recognition and candid feedback. Addresses complaints and solves issues.
• Identifies and develops high potential team members for supervisory and management positions

through on-the-job, guided work.

• Role models and maintains a respectful, values-driven workplace that adheres to all Savers’

Policies and Procedures.

Safety & Loss Prevention:

• Maintains a safe work environment through education, consistent follow up, ensuring policies and

procedures are in adherence, and supporting the Joint Health and Safety Committee (JHSC).

• Partners with Administration Manager on safety issues and solutions.
• Protects company assets and information by ensuring their safe handling, security, and integrity.
• Proactively promotes loss prevention awareness by upholding procedures and ensuring policies are in place.

Required Knowledge, Skills and Abilities:

• Strong mathematical and analytical skills.
• Ability to communicate well in both verbal and written forms.
• Ability to observe, assess and coach the work of others.
• Ability to apply common sense understanding to carry out instructions furnished in written and/or

verbal form.

• Ability to reason, make decisions, and use independent judgment in various situations.
• Proficient in all Microsoft Office applications.
• Must possess/obtain a forklift trainer certificate.

Minimum Required Education, Training and Experience:

• High School diploma: Post-Secondary degree/diploma preferred.
• Experience in Savers production environment, managing the functions of sorting/grading/pricing

(internal candidates).

• Results-driven industrial management experience (external candidates).
• Experience in lean manufacturing an asset.
• Sound knowledge of industry-specific equipment.

Physical Requirements:

• Must be able to frequently lift and carry products weighing less than 5 lbs. Will occasionally need to lift and carry products weighing up to 50 lbs. Occasional pushing and pulling of racks/carts weighing 50 to 250 pounds using 4 – 10 lbs. of force.
• Frequent reaching out in various levels/directions to inspect/handle merchandise, validate work

processes, train/coach/counsel the team.

• Possess dexterity for complex hand-eye tasks, including keyboarding, writing on documents/forms,

merchandise & pricing inspection.

• Continuous standing, frequent walking and stair climbing, stooping, bending, and twisting and

occasional kneeling needed to handle &/or inspect merchandise, validate work processes,
train/coach/counsel the team.

• Frequently required to read written & electronic documents and product labels.
• Continuously needs to hear and verbally communicate in order to interact with and respond to

management and team members. Will need to hear requests in person and via intercom and
telephone.

• Frequently exposed to hazardous machinery (compactor, baler, forklift, conveyors, robots), solvents (cleaners, detergents), radiation (Microwave in break room), continuously exposed to dust and

frequently exposed to temperature fluctuations.

• Able and willing to safely, cautiously, and efficiently navigate work environment that may include large industrial machinery, heavy equipment and product, elevated and uneven surfaces, and heights, and moving forklifts.

Key Performance Indicators:

• Sales
• Item Put Out & Volume
• Product Utilization
• Sorting, Grading, & Pricing Accuracy
• Seasonal & Holiday Backstock Management
• Payroll
• Controllable Expenses
• Team Member Engagement
• Team Member & Supervisor Turnover

FLSA: Exempt

Tools and Equipment Used:

• Laptop/desk computer/tablet, printer, fax, copier
• Mobile phone
• Walkie-talkies/Headset (for voice grading and communication)
• Swiftach Guns
• Ticketing Machine & Savers Voice Grade (SVG)
• Strapping Machine
• Conveyors
• Robots
• Rolling merchandise carts and bins, crates and gaylords
• Compactor & Baler
• Software (MS Office, BI, Intranet, Internet, etc.)
• Physical Security Equipment including CCTV