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MANAGER OF CUSTOMER SUCCESS (NORTH AMERICA)

Lead and mentor a team of Customer Success Managers, providing guidance, support, and ongoing training to ensure they achieve their goals and deliver outstanding results. Develop and implement strategic initiatives to drive custom...

CompanySocial Pinpoint
AddressRemote
CategorySales
SalaryFrom $95,000 a year
Job typeFull-time
Date Posted a month ago See detail

Manager of Customer Success (North America)

Social Pinpoint

Remote

From $95,000 a year

Lead and mentor a team of Customer Success Managers, providing guidance, support, and ongoing training to ensure they achieve their goals and deliver outstanding results. Develop and implement strategic initiatives to drive custom...

Manager, Credit Analysis and Support Team

Scotiabank

Hamilton, ON

Competitive

What you will be doing-Manage a team ofSenior Analysts and Analysts in the completion of certain credit risk Analysis and portfolio management tasks for their assigned portfolio, ensuring timely completion and high quality of wo...

Manager, Customer Experience, Billing Services

Fortisbc

Burnaby, BC

Competitive

-Support and develop a large and diverse team in multiple sites throughout British Columbia.-Provide oversight and expertise to support decisions being made throughout the Company that impact Customer Experience. -Collaborate with...

Customer Service & Business Enablement Manager - Western Prairies (Remote)

Cargill

Edmonton, AB

$84.4K–$107K a year

Join Cargill's global team of 160,000 employees who are committed to safe, responsible and sustainable ways to nourish the world. The Customer Service & Business Enablement Manager is a member of the Western Prairies regional lead...

Gestionnaire de Compte Satisfaction Client / Customer Success Account Manager

Microsoft

Quebec

$88,800–$165,000 a year

Crer, influencer et faire voluer des relations saines et stratgiques avec les principales parties prenantes, partenaires et professionnels techniques des clients pour diriger la livraison des solutions de qualit en utilisant d...

Customer Success Account Manager

Microsoft

Vancouver, BC

$64,600–$125,400 a year

Builds customer, partner, and internal stakeholder engagement models. Manages and/or supports foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health usi...

Customer Service Manager- King & Northfield- 22.5 hours/week

View Other Scotiabank Offers

Waterloo, ON

Contributing to the overall success of the branch by identifying opportunities to enhance the customer experience Act as a change management lead by assisting with the implementation of new policies and proceduresDo you have th...

Customer Service & Business Enablement Manager - Western Prairies (Remote)

Cargill

Edmonton, AB

Coach cross-functionalteams to provide a seamless and differentiated customer experience across product lines for the the Customer Service team in alignment & collaboration with other customer facing teams and informed by our cus...

Senior Manager, Customer Reach & Adoption

View Other Scotiabank Offers

Toronto, ON

Lead and grow the Customer Reach program. Customer Reach includes expanding the number of customers we can communicate with and the multitude of ways in which we can (email, text, phone, etc.). The candidate will work cross functi...

Customer Success Manager

Caribou

Toronto, ON

$75,000–$90,000 a year

Owning customer performance end-to-end, from onboarding to renewal. Leading and coordinating launches of new customers across Canada and the United States Collaborating with partners in product and support to identify new ways to...

Customer Implementation Manager

Gorgias

Toronto, ON

$65.5K–$82.9K a year

Conduct in-depth onboarding and optimisation sessions for new customers, tailoring the experience to drive adoption and usage of our Helpdesk and Automate products. Build on behalf of the customer, utilizing a consultative approac...

Manager, Customer Experience & Operations – Library Services

Conestoga College

Kitchener, ON

$94,113–$117,641 a year

Job Title: Manager, Customer Experience & OperationsLibrary Services Requisition #: 23-994R1 Campus: Doon Department: Library & Learning Services Payband: 11 Payband Range: $94,113.00 - $117,641.00 Hours/Week: 37.5 Posting Date...

Customer Success Manager

Esentire

Guelph, ON

$67.4K–$85.3K a year

Provide overall value and relationship management to portfolio of customers. Manage customer expectations and demonstrates expertise and leadership. Understand the broader business perspective and make decisions accordingly. Provi...

Contract Management Support Specialist (Bilingual)

Wcg Services

Ottawa, ON

$50,000–$55,000 a year

Perform administrative tasks and provide general support for the Contract Management team. Draft communications to external stakeholders in both official languages. Coordinate logistics and provide administrative support for event...

Customer Success Specialist - Hotel Management and Sports Management (AB)

Eventconnect

Calgary, AB

$46.8K–$59.2K a year

Competitive salary and benefits Casual but energetic work environment made for todays workers. Performance-driven culture. Growth opportunities. IT equipment provided. A culture of teamwork, celebrations of success, social gather...

Retail Sales Manager (PR Supportive Roles)

Shell Gas Station Kenora

Kenora, ON

$37.6K–$47.6K a year

Growth opportunities. Flexible working hours. On-the-job training. Safe work environment. Modern office setting. Dental care. On-site parking. Paid time off. French not required. 10 hour shift. 12 hour shift. 8 hour shift. Day shi...

Supply Chain Lead (Customer Order Management) Elida Beauty at Unilever

Unilever

Alberta

$83,200–$124,800 a year

E2E execution of Customer Service Team Strategy for all customers in your market. Leads Order to Cash process to ensure all customer requirements are fulfilled aligned with internal business plans Responsible to deliver excellent...

Customer Service/Technical Support Representative

Webhelp

Belleville, ON

$18.75 an hour

Provide inbound customer support. Help customers resolve technical issues. Assist in correcting billing concerns. Help customers with software related issues Deliver expert customer experienceswith a smile. 18 years of age with a...

Customer Service/Technical Support

Webhelp

Oshawa, ON

$26.93 an hour

Receive calls from dealership automobile mechanics, dealer representatives, Service Managers, and Technicians in specialized product areas (i.e. Transmission, Engine, Steering, etc.) Diagnose problem using systematic listening and...

Customer Success Manager, Sports

Tradablebits Media Inc.

Vancouver, BC

$65,000–$80,000 a year

Quickly master the Tradable Bits platform and know it inside and out. Onboard new clients and oversee the plumbing and setup of their accounts from start to finish. Ensure clients are trained and adopt our product across multiple...

Enterprise Customer Success Manager - Remote Canada

Samsara

Vancouver, BC

$72.9K–$92.4K a year

You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from...

Customer Success Manager | REMOTE (ONTARIO)

Gatekeeper

Toronto, ON

$63K–$79.7K a year

Create and maintain Success Plans for your customersMaximise customer usageIncrease their ROILimit churnConduct Business Reviews Maximise customer usage Increase their ROI Limit churn Conduct Business Reviews Growth GenerationIden...

Cabin Environment Quality - Customer Service Manager - 35130

Air Canada

Toronto, ON

Effectively plan and delegate daily work assignments for the airports ground handling staff using airport automation tools. Work within a team to deploy unionized staff in a fast paced and dynamic airport environment. Effectively...

Manager, Customer Experience

Td Bank

Kirkland Lake, ON

$64K–$81K a year

Mentor a team by showcasing exceptional experiences in every customer interaction and achieving operational excellence, and personal development objectives Meet customer demands and compliance requirements by maintaining employee...

Customer Engagement Manager

Petsmart

Chatham, ON

$43.4K–$55K a year

Pet Parent Engagement: Youll set the standards for Customer Engagement, ensuring that every pet and pet parent has a positive experience in our stores. Youll have fun getting to know the customers and their pets so you and the t...

Associate Customer Success Manager

Linezero

Oakville, ON

$61.6K–$78K a year

Build strong, lasting relationships with our clients, serving as their primary point of contact and advocate within Linezero. Proactively manage customer renewals, engaging with clients to understand their evolving needs and ensur...

Customer Success Manager

Revup Dental

Remote

$46,000 a year

Act as the primary liaison between RevUp Dental and assigned clients. Develop and maintain strong client relationships by understanding their needs and expectations. Ensure the timely and successful delivery of project objectives...

Customer Experience Manager

Burly Boyz Moving & Storage

Edmonton, AB

$60,000–$80,000 a year

Oversee all aspects of the Customer Experience lifecycle, including but not limited to: initial contact, estimating, scheduling, confirmation, pick-up, delivery, and resolution of any concerns or claims. Manage and mentor a team o...

Assistant General Manager NE, Customer Operations

Old Navy

Langley, BC

$25.35–$34.85 an hour

All leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience. Recr...

Customer Success and Onboarding Manager B2B SaaS startup (EST time zone)

Hubflo

Remote

$70,000–$91,000 a year

Onboarding and Training: Conduct engaging sessions to onboard new users, ensuring they are fully equipped to leverage Hubflo to its fullest potential. Getting to know what our customers need, what technology they use, and showing...