Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
Experience
1 year to less than 2 years
Work setting
- Hotel, motel, resort
Responsibilities
Tasks
- Schedule and confirm appointments
- Manage contracts
- Answer telephone and relay telephone calls and messages
- Respond to employee questions and complaints
- Plan, organize, direct, control and evaluate daily operations
- Arrange travel, related itineraries and make reservations
- Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information
- Set up and maintain manual and computerized information filing systems
- Type and proofread correspondence, forms and other documents
- Provide customer service
- Recruit and hire staff
Experience and specialization
Computer and technology knowledge
- MS Excel
- MS Outlook
- MS PowerPoint
- MS Word
Additional information
Security and safety
- Criminal record check
Work conditions and physical capabilities
- Tight deadlines
- Attention to detail
Personal suitability
- Team player
- Accurate
- Client focus