Administrative Assistant

Crowe MacKay LLP is a vibrant team of Chartered Professional Accountants with eight markets across Northern and Western Canada. We believe strong relationships are the cornerstone to success and strive to create innovative solutions for our clients. Crowe MacKay LLP is built on a foundation of diverse talent, delivering expert advice across a spectrum of industries and organizations.

Our Yellowknife office is currently seeking a full-time experienced Administrative Assistant to join our team. Our administrative team plays a critical role in supporting the day-to-day operations of the firm. This role reports to the Director of Operations.

The Role

• General office support and word processing (scanning and filing).
• Assist staff by tracking and coordinating client records and acting as a liaison to ensure smooth execution of client service;
• Participate in the client onboarding experience as needed;
• Proactively manage client inquiries;
• Log in client year end records and personal taxes;
• Daily maintenance of IT tools such as; bank confirmations, right signature and the client portal.
• Maintain a safe, secure, and pleasant work environment;
• Collating tax returns, financial statements, and other miscellaneous documents;
• Prepare correspondence and assist with other special projects as needed;

What You Will Bring

• 1-2 years Office or Business Administration certificate program
• 1-2 years work experience in customer service and/or in an office environment
• Excellent ability to organize self and others.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Strong attention to detail.
• Proficiency in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel).
• Professional and courteous manner in dealing with internal and external clients.
• Positive and friendly attitude and demeanor.
• Ability to work well in a team setting.
• Ability to be resourceful and proactive when issues arise.
• A team player who encourages the success of all.
• Self-starter, able to work independently
• Work experience in a public practice or other professional services environment would be considered an asset.

Grow with Crowe

Crowe offers a supportive and inclusive work environment with competitive salary and generous health and dental benefits package. We built our perks and benefits strategy so that you can thrive both on and off the job. Be rewarded with generous paid time off including 5 personal wellness days, firm sponsored social events, group RRSP with up to 9% matching potential, bonus program eligibility, annual health & wellness subsidy for you and your family, and endless opportunities for professional development.

We thank all those expressing interest in joining our team, we appreciate the time taken to apply however only those chosen for an interview will be contacted.