Administrative Assistant/Customer Service Representative/ Data Entry

Are you a detail-oriented dynamo with a flair for time management and Data Entry? Do you thrive in a bustling, service-driven environment? Merit is a growing national insurance payment business servicing Canada's best insurance brokers. You could jump into a fast-paced role, where you’ll be the maestro of triaging new business submissions and grow to lead our front office. Become a treasured member of our expert, friendly, and vibrant team.

What You’ll Do:

Application Management: Efficiently process and review insurance applications to ensure completeness and accuracy, meticulously entering data into the processing systems.

Document Administration: Organize and maintain critical policy documents and endorsements, ensuring a well-organized and accessible filing system.

Client Service Communications: Representing Merit by answering calls from our amazing Brokers and becoming their first point of contact. Professionally respond to inquiries from agents and insureds regarding policy status, billing issues, or general information in a timely manner.

Reporting and Analysis: Generate detailed and accurate reports, assisting underwriting in making data-driven decisions through Data Entry.

Interdepartmental Collaboration: Work collaboratively with various departments, and contribute to special projects as needed, ensuring seamless operations and excellence in customer service.

Receivables Deposit Management: Entering some receivables deposit information and tracking certain payments.

What You’ll Need for Success:

Minimum of 1 year in the insurance industry in a support role or equivalent preferred

Graduate of College/University or Insurance Program preferred

Proficient with Microsoft 365 and Adobe

Knowledge of industry software is an asset, and new technology for work flows

Effective communication and people skills

Strong attention to detail and Data Entry skills

Ability to work independently and in a team structure

Ability to self-manage and meet daily process requirements

Job Type: Full-time

Salary: From $32,000.00 per year

Benefits:

• Dental care
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday

Education:

• Secondary School (preferred)

Experience:

• Data entry: 1 year (preferred)

Ability to Commute:

• Halifax, NS B3J 1T6 (required)

Ability to Relocate:

• Halifax, NS B3J 1T6: Relocate before starting work (required)

Work Location: In person