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Form of workIf you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary . City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits . Together we make Calgary a great place to make a living, a great place to make a life.
The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.
As an Application Analyst with Enterprise Support Systems (ESS), you will be an important link between The City's various business units and Information Technology (IT) as the first point of contact for all Enterprise Resource Planning (ERP) applications. Primary duties include:
- Troubleshoot and resolve a variety of issues and problems across ERP production applications including: Human Capital Management (HCM), Financial Supply Chain Management (FSCM), Customer Relationship Management (CRM - PeopleSoft HR Help Desk), and PeopleSoft Interaction HUB (myHRconnect).
- Collaborate with both internal staff and contracted resources to analyze and resolve technical issues to restore application services including quality assurance, testing and documentation.
- Conduct ongoing maintenance tasks including daily monitoring, reporting, year-end support, patches and bundles as required.
Qualifications
- A degree in Information Technology, Human Resources, Business Management or a related field and at least 5 years of related experience.
- Intermediate proficiency with FSCM and HCM is required.
- Experience in PeopleSoft FSCM specifically in overall configuration, Accounts Receivable and Accounts Payable modules will be considered assets.
- Experience in PeopleSoft HCM specifically in Payroll, Benefits and Recruiting modules will be considered assets.
- Experience with related business processes, ERP application support, reporting tools, application systems life cycle awareness, and business process analysis will be considered assets.
- Working knowledge of CRM and the PeopleSoft Interaction HUB would be an asset.
- You have proven analytic and problem-solving skills.
- Ability to acquire new knowledge and skills quickly and independently, with the ability to plan and manage tasks.
- Demonstrated customer focus and well-developed communication and interpersonal skills with the ability to effectively communicate with all levels of the organization.
Pre-employment Requirements
- A security clearance will be conducted.
- Successful applicants must provide proof of qualifications.
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