Automotive Service Advisor

Spring Honda in Cranbrook has an exciting career opportunity in our Service Department as our new Service Advisor.

Spring Honda Service Advisors are responsible for offering Service maintenance, diagnosis or repairs to satisfy customer vehicle concerns and provide accurate estimates for all recommended services and repairs. Service Advisors are also responsible for communication with customers as to the status of their vehicle and to review repair orders with customers as needed throughout the repair process. In addition, Service Advisors are also responsible for arranging for customer pick-up appointments at the end of the repair and maintenance process and for liaising with technicians to confirm the status of the work. Service Advisors are also responsible for workflow in the shop and the scheduling of service vehicles in accordance with customer specification and technician skill levels and are required to determine technician workloads and juggle multiple deadlines to ensure constant shop production. Service Advisors are also expected to assist with booking customer service appointments, answering general service inquiries, and proactively handle customer concerns.

Spring Honda is a busy, full service Honda Automobile Dealership offering a stable, friendly and team oriented work environment. We offer a competitive salary, plus volume bonuses and an employee benefit package. Please bring your resume in confidence to Steve Booth, Service Manager or reply online to this ad. Must have 2 years automotive parts or service experience.

Only short listed candidates will be contacted.

Job Type: Full-time

Salary: $57,700.00-$78,400.00 per year

Benefits:

• Dental care
• Extended health care
• Life insurance
• On-site parking
• Vision care

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Bonus pay
• Commission pay

Experience:

• Automotive: 2 years (preferred)

Work Location: In person