Internal Automotive Service Advisor

Company: AutoCanada Inc / Maple Ridge Chevrolet Buick GMC

Position: Internal Service Advisor

Classification: Full Time, Onsite

Compensation: $20.00 - $24.00/ Hourly

ONSITE JOB FAIR - OPEN TO THE PUBLIC

SANDMAN SIGNATURE HOTEL LANGLEY

WEDNESDAY, JANUARY 17TH

9:00AM - 6:00PM

AutoCanada, the largest publicly-traded automotive group in Canada, is NOW HIRING an experienced Internal Service Advisor to work at our newest General Motors dealership – set to open late-February 2024 in Maple Ridge, B.C.! Our beautiful state-of-the-art facility is currently under construction, and we are just a few short weeks away from opening our doors to the public. This is your opportunity to get your foot in the door with an automotive group that believes in growing our talent, connecting with the communities that we serve, and building a brand that is recognized across North America for our commitment to integrity and customer service. If you share our passion for people, automobiles, and making money then we want to talk to you about a new career with Maple Ridge Chevrolet Buick GMC!!

AutoCanada believes that taking care of our team members and setting them up for long-term success is what sets us apart from our competitors. That’s why AutoCanada and Maple Ridge Chevrolet Buick GMC are proud to offer our full-time employees the following benefits to aid in their well-being and performance:

• Competitive pay plans and a motivated group of AutoCanada employees to work alongside
• Dental and vision insurance
• Prescription insurance that can discount purchases up to 80%
• Paid holiday and flex time for full time AutoCanada employees
• Employee vehicle purchase & service programs
• Employee assistance programs focused on health & wellness
• Company-wide appreciation events and contests throughout the calendar year
• Professional development and the opportunity to grow your career with a North American automotive group operating in Canada and the United States

Position Overview:

In this exciting role, the Internal Service Advisor will be responsible for efficient and timely processing of used vehicle reconditioning, PDI’s, and recall completion for all New / Used vehicles.

Job Description:

• Responsible for all internal repair orders written for PDI, CPO, New / Used Required Recalls and reconditioning service for all used vehicles.
• Participate in service and sales team meetings to provide updates on prior day performance.
• In conjunction with Service Director/ Manager the incumbent will maintain a schedule of Reconditioning / PDI Service Technician and Porter absences for training, vacation or personal reasons to assure a proper staffing to meet work demands.
• Identify all store inventory with open recalls, schedule and complete when parts are available.
• Liaise with parts / service team for timely recall completion. For non-brand products, the incumbent will liaise with other company stores selling the brand or non-company stores for recall completion.
• Conduct a walk around inspection with GM/GSM of all store-owned vehicles prior to Recon to identify the type of Inspection / Certification which shall be performed and what is required to bring vehicle up to the AutoCanada Appearance Standards.
• Create a comprehensive estimate based on their inspection and technician findings that includes details of specific work required, total costs and repair time prior to work being performed.
• All repairs will be processed on a single repair order and closed by the following business day after completion of work.
• Manage all Reconditioning within computer system, utilizing all functions which will maintain a status of all vehicles.
• Ensure the best parts options and correct price is used for all recon work.
• Ensure the correct labor time and sale amount are used based on an approved labor time guide.
• Ensure each CPO criteria is fulfilled and consistent with OEM Standards.
• Manage the Reconditioning Vendor relationships, to improve quality, cycle time and accurate timely invoices.

Requirements:

• High school diploma or the equivalent
• Valid Canadian driver’s license and an acceptable, safe driving record
• Ability to drive automatic and manual transmission vehicles
• Demonstrated organizational and project management skills to keep processing vehicles and RO’s accurate and moving along in the process
• Previous Automotive Service Department experience preferred, with experience working on the drive with ADP/CDK a huge plus
• Ability to read and comprehend written instructions and information
• Excellent written, oral and interpersonal communication skills

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Job Type: Full-time

Salary: $20.00-$24.00 per hour

Benefits:

• Company events
• Dental care
• Employee assistance program
• Life insurance
• On-site parking
• Paid time off
• Store discount
• Vision care
• Wellness program

Schedule:

• Day shift
• Monday to Friday
• Morning shift
• Weekends as needed

Ability to Relocate:

• Pitt Meadows, BC: Relocate before starting work (required)

Work Location: In person