Address
Form of workBAND 2 - Manager, Patient Care Quality Program
Position Classification
Band 2
Union
N/A
Work Options
Hybrid
Location
Burnaby, BC V3J 1N3 CA
Duncan, BC V9L 6B1 CA
Kelowna, BC V1Z 2S9 CA
Langley, BC V3A 8T1 CA
Multiple Locations, BC CA (Primary)
New Westminster, BC V3M 6H8 CA
Vancouver, BC V6B 0N8 CA
Victoria, BC V9B 6X2 CA
Salary Range
$74,300.00 - $105,000.04 annually
Close Date
3/1/2024
Job Type
Regular Full Time
Temporary End Date
Ministry/Organization
BC Public Service -> Health
Ministry Branch / Division
Hospital Services - Hospital and Provincial Health Services
Job Summary
Bring your leadership and strategic planning skills to this important role
The Ministry of Health sees patient-centered care as one of its key priorities, making patients active agents in their health and care, empowering them to make informed decisions and choices, and fostering collaboration and partnerships between individuals, families, and health care service providers. In support of that key priority, the Patient Care Quality team provides strategic oversight, program evaluation, and policy support for BC's Patient Care Quality program, which provides patients and their loved ones with a clear, consistent, timely, and transparent avenue for having their concerns addressed while informing local, regional, and systemic improvements to healthcare and related services based on patient experience.
Hospital and Provincial Health Services (HPHS) Division leads service transformation across the health sector, bringing together key mandated initiatives and specialized services for priority populations to add enhanced value and focus for health sector areas requiring substantive change.
Located within HPHS, the Hospital Services Branch sets the foundation for high-quality, patient-centered hospital and acute services in BC, while providing oversight and policy support for medical assistance in dying services. The Branch also supports patient safety and healthCare Quality improvement, including through stewardship of the Patient Care Quality program.
The Manager is responsible for supervising the Patient Care Quality team and managing the development, implementation, and evaluation of policy projects and strategic initiatives.
Job Requirements:
- Master's Degree in business/public administration or health sciences, social sciences, nursing, medicine or related field plus 2 years related experience* OR
- Bachelor's Degree in business/public administration or health sciences, social sciences, nursing, medicine or related field plus 4 years related experience* OR
- Diploma in business/public administration or health sciences, social sciences, nursing, medicine or related field plus 6 years related experience* OR
- No degree and a minimum of 8 years related experience*
*Progressive related experience must include:
- Experience managing multiple policy and/or program projects or leading a component (e.g., sub-project) of a major project.
- Experience managing relationships with senior level stakeholders and leading meetings and consultations.
- Experience in directing the work for other project managers, professional employees, and/or consultants.
Preference may be applied to candidates with:
- Experience developing and implementing legislation, regulation, and/or provincial policy.
- Experience leading program evaluation and quality improvement initiatives.
For questions regarding this position, please contact HLTH.HPHSHR@gov.bc.ca .
About this Position:
This position can be based out of any of the locations listed above.
Flexible work options are available; this position may be able to work up to 5 days at home per week subject to an approved telework agreement.
An eligibility list may be established to fill future temporary and permanent vacancies.
Employees of the BC Public Service must be located in BC at the time of employment.
This position is excluded from union membership.
Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.
The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact IndigenousApplicants@gov.bc.ca or 778-405-3452.
How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above.
Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.
Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.
Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.
Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail BCPSA.Hiring.Centre@gov.bc.ca , before the stated closing time, and we will respond as soon as possible.
Additional Information:
A Criminal Record Check (CRC) will be required.
Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.
Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.
Job Category
Leadership and Management
