Billing Coordinator

Do you have good attention to detail, are self-driven, have great communication skills, and are easily adaptable? If that’s how your friends may describe you, keep on reading.

Do you think you have what it takes to be a part of our crew? Well, let's get into it.

The Nitty Gritty

SHIPHYPE is an eCommerce 3PL (third-party logistics) company based out of Toronto, Canada with warehouses located in Ontario, Canada, and California, USA. We provide fulfillment services to eCommerce brands. What does that mean? We store and ship products out of our warehouses for brands that are growing fast. Our clients consist of eCommerce businesses selling on online marketplaces such as Shopify, Amazon etc. We currently have 25 employees across 3 locations.

SHIPHYPE recognizes hard work and potential. We provide opportunities for those who are looking to advance, and we like to take care of our own. As our company grows, we have unexpected job roles we need to fill and one of those roles may be yours one day.

Right now, we're looking to add an efficient and energetic Billing Coordinator to our crew!

Our ideal candidate is someone who's really down to put in the work every day, can be on top of their tasks and assignments, and be extremely meticulous with the details that come with it.

Being a Billing Coordinator is an extremely important role in our company. You're responsible for accurate billing for client invoices. You will also be double-checking to ensure nothing gets missed. There will be checklists and specific processes to help you, but attention to detail is key.

This is a job where there's A LOT of teamwork and back-and-forth communication. Communication is the #1 skill we're looking for. Everything else, you'll learn as you go!

A Peek into What Your Day Will Look Like:
There's no shortage of things to do, but here are some key tasks we do on a daily basis

• Calculating billable amounts for work performed by team.
• Creating Invoices and Billing clients.
• Recording Payments from Clients.
• Answering Client inquiries in a professional tone.
• Generating Reports.
• Effectively communicating in written form and verbally with other team members.

Monthly Work Schedule:

• Full-Time availability required.
• You MUST work weekends/holidays if they fall on the 1st-6th and 15th-17th of the month.

What You Bring to the Table:

• Eager to work in a fast-paced environment .
• At least 1 year of experience working in a customer service role.
• Excellent verbal and written communication skills.
• Experience with working with Microsoft Excel/Google Sheets and Google Workspace (Meets, Doc, Drive etc.)
• High level of competency and adaptability with our developing processes and workflows.
• Basic accounting skills are required, experience is not necessary but preferred.

What We Can Offer and Our Benefits:

• You will be compensated $22/hour.
• Your birthday will automatically be considered a day off.
• Casual dress code.
• Paid lunch breaks and rest breaks.
• Snacks at the warehouse and pizza parties.
• Competitive ping-pong tournaments with coworkers.

What We Can't Have:

• Short-term or temporary employment (we might like you too much!).
• Negative attitude and reluctancy to work.
• Not caring about the work you do.
• Unenthusiastic about learning and changes.

In full transparency, this job is NOT for everyone.
If you are looking for something "chill" and "fun", where you can get away with minimal work, this isn't the workplace for you. Everyone at SHIPHYPE is a high-performing individual, and we all share the love of learning.

Do you think you have what it takes to be a part of our crew? We look forward to speaking with you.

Job Type: Full-time

Pay: $22.00-$25.00 per hour

Expected hours: 30 – 50 per week

Benefits:

• Casual dress
• On-site parking

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday
• Weekends as needed

Application question(s):

• How would you rate your proficiency with Microsoft Excel?
• How open are you to also having to work on weekends and/or holidays?
• Are you able to commit for 3+ years?

Education:

• Bachelor's Degree (required)

Work Location: In person

Expected start date: 2024-02-01