Customer Service Advisor

Join our rapidly growing Canadian marketing agency and work remotely as a full-time Concierge Success Coach! We offer a dynamic role with room for advancement and the chance to learn cutting-edge Artificial Intelligence tools, local SEO, and digital marketing strategies. We are seeking a passionate, results-driven Success Coach to join our fantastic team. This opportunity allows you to work directly with clients, collaborating on their marketing strategies to achieve tangible results for their businesses.

As a Success Coach, your main focus will be providing exceptional Customer Service and fostering strong client relationships for long-term retention and referrals. You will also work closely with our team of marketing experts to ensure the timely delivery of effective marketing campaigns for your clients.

$50,000 yearly

• Respond to customer requests via phone, email, chat, and other forms of messaging
• Proactively contact customers and schedule Zoom check-in calls to assess their progress in our program
• Provide support to clients and offer solutions that can help them solve problems in their business
• Lead weekly Zoom calls for your client base so that clients can mastermind and learn from each other
• Assist with other administrative tasks
• Set Up Client's CRM and help with launching their program

• Display strong communication skills, active listening skills, and personal skills
• Must have graduated high school, received a G.E.D. or equivalent
• Strong knowledge of customer interface and interaction

• Knowledge of Go High Level Software is an asset

The Mortgage Marketing Animals is one of the top marketing consulting firms in the U.S. for Loan Officers. For nearly 20 years, Carl has helped loan officers implement proven marketing strategies with great success by giving specific instructions on how to drastically increase monthly loan production and income while working less hours. By following the strategies that he and his team provide, his clients are able to regain the freedom to do the things they want to do. Worrying about when, and where the next deal will come from is no longer a concern.