Address
Form of work
Salary```Job Summary```
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, assisting with inquiries, and ensuring a positive experience. If you have a passion for Customer Service and automotive knowledge, we want to hear from you!
```Responsibilities```
- Greet customers in a friendly and professional manner
- Assist customers with inquiries, concerns, and requests
- Provide accurate information about products, services, and pricing
- Process customer transactions, including cash handling and credit card payments
- Upsell additional products or services to enhance the customer experience
- Maintain a clean and organized work area
- Collaborate with other team members to ensure customer satisfaction
- Follow company policies and procedures
```Requirements```
- Previous experience in Customer Service is preferred
- Basic mechanical knowledge or experience in the automotive industry is a plus
- Strong communication skills, both verbal and written
- Excellent problem-solving abilities
- Ability to work in a fast-paced environment
- Detail-oriented with strong organizational skills
- Proficient computer skills
- Ability to work well in a team setting
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
If you are looking for an exciting opportunity to work in a dynamic environment where you can utilize your Customer Service skills and automotive knowledge, apply today!
Job Type: Full-time
Salary: $18.00-$27.00 per hour
Benefits:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Service Advisor: 2 years (preferred)
- Customer service: 2 years (preferred)
Ability to Commute:
- Scarborough, ON M1P 3C2 (required)
Ability to Relocate:
- Scarborough, ON M1P 3C2: Relocate before starting work (required)
Work Location: In person
