Customer Service Assistant

Responsibilities

Tasks

• Address customers' complaints or concerns
• Arrange for billing for services
• Maintain records and statistics
• Order office supplies and maintain inventory
• Perform general office duties
• Receive payments
• Act as spokesperson for an organization
• Answer clients' inquiries and provide information
• Answer written and oral inquiries
• Develop and organize workshops, meetings, ceremonies and other events for publicity, fundraising and information purposes
• Explain procedures, risks and benefits to clients