Customer Services Assistant 2

Date expires: February 2, 2024
Job Type: Temporary, part time
Affiliation: CUPE
Location: George Mackie Library
Weekly Hours: 28
Schedule: Sunday 9:30 - 5 pm; Monday 12:30 - 8 pm; Wednesday 12:30 - 8 pm; Thursday 8:30 - 4 pm
Job Start Date: February 6, 2024
Job End Date: August 6, 2024
Pay Grade: 7
Min Wage: $33.19 hour
Max Wage: $33.94 hour
THE POSITION:
As a Customer Services Assistant 2 you will provide exceptional customer service and deliver library and literacy programs and events.
HERE IS WHAT YOU CAN BRING:

• Proven commitment to providing exceptional customer service
• Strong team spirit
• A friendly, patient and outgoing personality
• Desire and experience in developing children, teen and adult programming
• Demonstrated proficiency in readers’ advisory, reference search strategy, and reference interview techniques
• A solid work ethic and self-motivation
• Knowledge of automated library systems
• A curiosity and ability to work with and learn new technologies, including a variety of technologies (e-readers, tablets, etc.)
• A goal to strive for excellence
• Computer experience with Microsoft Office plus excellent keyboarding skills
• Eagerness to grow your skills, learn and explore

POSITION REQUIREMENTS:

• Diploma in Library and Information Technology from a recognized institution
• Up to six months work related and on the job customer service experience
• Ability and skill to plan, organize and deliver a variety of children, teen, adult and literacy programs

ADDITIONAL INFORMATION:

• Candidate should be prepared for a busy schedule of programming and outreach
• Valid B. C. Drivers licence (minimum level ‘N’) is required

Fraser Valley Regional Library is committed to maintaining a diverse and inclusive workplace and recognizes that a working environment that encourages input from all perspectives can only enhance our services to the public. We invite candidates who bring a diversity of thought, skills, and experiences to apply and thank you in advance for your interest and contributions.