Job Type: Regular, full time
Affiliation: CUPE
Location: Dean Drysdale Library
Weekly Hours: 35
Schedule: Monday 12:30 pm - 8:00 pm; Tuesday 8:30 am - 4:00 pm; Wednesday 10:30 am - 6:00 pm; Thursday 8:30 am - 4:00 pm; Friday 9:30 am - 5:00 pm
Job Start Date: February 6, 2024
Job End Date:
Pay Grade: 7
Min Wage: 33.19
Max Wage: 33.94
THE POSITION:
As a Customer Services Assistant 2 you will provide exceptional customer service and deliver library and literacy programs and events.
HERE IS WHAT YOU CAN BRING:
- Proven commitment to providing exceptional customer service
- Strong team spirit
- A friendly, patient and outgoing personality
- Desire and experience in developing children, teen and adult programming
- Demonstrated proficiency in readers’ advisory, reference search strategy, and reference interview techniques
- A solid work ethic and self-motivation
- Knowledge of automated library systems
- A curiosity and ability to work with and learn new technologies, including a variety of technologies (e-readers, tablets, etc.)
- A goal to strive for excellence
- Computer experience with Microsoft Office plus excellent keyboarding skills
- Eagerness to grow your skills, learn and explore
- Diploma in Library and Information Technology from a recognized institution
- Up to six months work related and on the job customer service experience
- Ability and skill to plan, organize and deliver a variety of children, teen, adult and literacy programs
- Candidate should be prepared for a busy schedule of programming and outreach
- Valid B. C. Drivers licence (minimum level ‘N’) is required