Affiliation: CUPE
Location: Sardis Library
Weekly Hours: 35 hours
Schedule: Monday: 9:30-5, Tuesday: 9:30-5, Wednesday, 12:30-8, Thursday: 9:30-5, Friday, 9:30-5
Job Start Date: February 5, 2024
Job End Date: N.A
Pay Grade: 7
Min Wage: $ 33.19
Max Wage: $ 33.94
THE POSITION:
As a Customer Services Assistant 2 you will provide exceptional customer service and deliver library and literacy programs and events.
HERE IS WHAT YOU CAN BRING:
- Proven commitment to providing exceptional customer service
- Strong team spirit
- A friendly, patient and outgoing personality
- Desire and experience in developing children, teen and adult programming
- Demonstrated proficiency in readers’ advisory, reference search strategy, and reference interview techniques
- A solid work ethic and self-motivation
- Knowledge of automated library systems
- A curiosity and ability to work with and learn new technologies, including a variety of technologies (e-readers, tablets, etc.)
- A goal to strive for excellence
- Computer experience with Microsoft Office plus excellent keyboarding skills
- Eagerness to grow your skills, learn and explore
- Diploma in Library and Information Technology from a recognized institution
- Up to six months work related and on the job customer service experience
- Ability and skill to plan, organize and deliver a variety of children, teen, adult and literacy programs
- Candidate should be prepared for a busy schedule of programming and outreach
- Valid B. C. Drivers licence (minimum level ‘N’) is required