About us
Our work environment includes:
- Wellness programs
- Company perks
- Growth opportunities
- Safe work environment
```Job Summary:```
We are seeking an experienced Dental Receptionist to join our team. As the first point of contact for our dental office, you will play a crucial role in providing excellent customer service and ensuring smooth operations at the front desk.
```Duties:```
- Greet and welcome patients as they arrive at the dental office
- Schedule and confirm appointments using Dentrix
- Answer phone calls and address patient inquiries
- Manage patient records and update electronic medical records (EMR) using Epic or other systems
- Verify insurance coverage and process insurance claims
- Collect payments and provide accurate billing information to patients
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Maintain a clean and organized reception area
```Skills:```
To be successful in this role, you should possess the following skills:
- Previous experience working in a dental office or similar healthcare setting
- Familiarity with dental terminology and dental procedures
- Proficiency in using dental software such as Dentrix or similar systems
- Strong administrative skills, including knowledge of office procedures and equipment
- Excellent communication skills, both verbal and written
- Ability to handle multiple tasks simultaneously and prioritize effectively
- Experience with phone systems and handling high call volumes
If you are a detail-oriented individual with exceptional organizational skills and a passion for providing exceptional customer service, we would love to hear from you. Join our team as a Dental Receptionist and contribute to creating a positive experience for our patients.
Job Types: Full-time, Permanent
Salary: $23.00-$28.00 per hour
Expected hours: 38 per week
Benefits:
- Dental care
- Extended health care
- Wellness program
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Education:
- Secondary School (preferred)
Experience:
- Dental receptionist: 1 year (required)
Ability to Commute:
- Mississauga, ON L5M 1Y6 (required)
Work Location: In person