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Form of work
SalaryDenwest Dental Clinic is looking for an experienced Dental Receptionist (at least one year of Canadian experience). The right candidate who shows incredible pride in their work and has a solid understanding of patient-centered care, is most welcome to join our team.
Primary Responsibilities
- Greet people, help them in their admission, and direct them to operation room
- Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution
- Performs various clerical tasks which include but are not limited to typing, filing, maintaining service logs, and data entry
- Receive and issue payments from insurance and patient and issue receipts to customers.
- Schedule and confirm appointments
- Process insurance information required for each patient
- Answer telephone and relay telephone calls and messages
- Follow up call/email/text with patients
- Maintains the housekeeping of the reception area, providing maintenance issues are reported immediately.
- Has worked with dental software like Tracker
- Knowing another language is an asset
Skills
- Have at least one year of experience
- Excellent telephone etiquette
- Proficiency with Microsoft Office
- Knowledge and experience of basic accounting
- Excellent interpersonal, communication (verbal & written English) and customer service skills
- Detail-oriented and excellent organizational and multi-tasking skills
- Ability to work efficiently and effectively under pressure with simultaneous deadlines
Education
- Dental office related Diploma or Certificated
Personal Suitability
- Effective interpersonal skills
- Flexibility
- Team player
- Reliability
- Organized
- Love to learn
Job Type: Full-time
Salary: $21.00-$25.00 per hour
Benefits:
- Dental care
Schedule:
- 4 hour shift
- 8 hour shift
- Monday to Friday
- Weekends as needed
Education:
- Secondary School (preferred)
Experience:
- Dental receptionist: 1 year (preferred)
Work Location: In person
