Duties
- Greet and welcome patients as they arrive at the dental office
- Answer phone calls and schedule appointments for patients
- Verify insurance coverage and collect necessary patient information
- Maintain patient records and update electronic medical records (EMR) system
- Assist with billing and insurance claims processing
- Provide administrative support to dental staff
- Manage patient flow and ensure a smooth operation of the front desk area
- Follow office protocols and maintain confidentiality of patient information
Requirements
- Previous experience working in a medical or dental office setting is preferred
- Familiarity with Tracker or similar software
- Proficient in using phone systems and handling multiple phone lines
- Strong administrative skills, including data entry and record keeping
- Knowledge of medical terminology and dental procedures is a plus
- Excellent communication and interpersonal skills to interact with patients and dental staff
- Ability to multitask, prioritize tasks, and work in a fast-paced environment
Please note that this job description is not exhaustive, and additional duties may be assigned as needed.
If you meet the requirements for this position and are interested in joining our team, please submit your application online. We look forward to reviewing your qualifications.
Job Types: Full-time, Part-time, Permanent
Salary: $28.00-$30.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- Dental care
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Overtime pay
Education:
- Secondary School (preferred)
Experience:
- Dental receptionist: 1 year (preferred)
Ability to Commute:
- Toronto, ON M5R 2E6 (required)
Ability to Relocate:
- Toronto, ON M5R 2E6: Relocate before starting work (required)
Work Location: In person