Responsibilities:
- Greet and welcome patients as they arrive at the dental office
- Answer phone calls and schedule appointments for patients
- Verify and update patient information in electronic medical records system
- Assist with billing and insurance claims processing
- Manage patient records and ensure confidentiality
- Coordinate with dental staff to ensure smooth patient flow
- Provide excellent customer service to patients and address their inquiries or concerns
- Maintain cleanliness and organization of the reception area
Qualifications:
- Proven experience as a Dental Receptionist or in a similar administrative role
- Knowledge of dental terminology and procedures is preferred
- Proficient in using electronic medical records systems
- Strong organizational and multitasking skills
- Excellent communication and interpersonal abilities
- Ability to handle stressful situations with professionalism and empathy
- Attention to detail and accuracy in data entry and record keeping
Please note that this job description is not exhaustive, and additional duties may be assigned as needed.
If you are a motivated individual with a passion for providing exceptional customer service in a dental office setting, we would love to hear from you. Apply now to join our team!
Job Type: Full-time
Salary: $16.89-$27.34 per hour
Schedule:
- Evening shift
- Monday to Friday
- Weekends as needed
Education:
- Secondary School (preferred)
Experience:
- Dental receptionist: 1 year (preferred)
Work Location: In person