Job Summary
Job Description
The Director of Technical Digital Product is purposed to help transform RBC Insurance digital technologies from the outside in. Utilizing a deep understanding of financial market technology, and a keen sense of future state technical architecture, the ideal candidate will be able to not only understand existing RBC Insurance Infrastructure, but also be able to advocate for target state systems and architecture across our digital product suite. With your passion you will also conduct research and understand technology and methods with the ability to support and enable ideation. The candidate will be a key conduit between technology teams, digital product teams, and business leads. They will be as astute at putting together a business case, as they are surfacing technological risks – and they will use this know how to help drive RBCI forward on a path to digital transformation. This role requires working internally as well as with various vendors / suppliers.
- Discussing and determining product backlogs for each sprint, and reviewing the outputs of all sprints, to make sure they are in alignment with the product requirements.
- Defining and conveying the vision of what is to be built for the scrum team, to address client requirements and ensure successful product for business objectives.
- Working closely with the scrum master and development team, to ensure the right things to be focused on and completed during the development process.
- Following principles to write, discuss and add user stories to product backlogs; prioritizing product backlogs by business values during the sprint planning meeting.
- Contributes to the product vision, strategy and overall roadmap of the products being developed.
- Responsible for a suite of projects and has product accountability.
- Be open-minded and look beyond your stack to solve complex problems
- Be open-minded and look beyond existing technology to solve complex problems
- Capable for the vetting of product and service architecture and distribution through the digital channels strategy/roadmap, for multiple lines of businesses / channels, while also identifying emerging opportunities and target state technology.
- Build the state of the art, highly scalable digital solutions as a strong visionary, business technical lead and contributor across the digital and data team
- Develop software components as a hands-on contributor when necessary
- Build digital assets and drive scalable vendor solutions and enhancements
- Detail potential competitive threats from digital enterprises that are generally considered outside of the traditional realm of competition
- Identify, analyze, and scope digital acquisition targets with an understanding of integration requirements
- Collaborate with stakeholders involved in digital strategy and digital innovation to develop an IT investment roadmap
- Coordinate a strategic plan for leveraging integrated business architecture as part of future state vision
- Provide guidance leadership across Insurance technical community in identifying and capitalizing on transformation opportunities
Must have
- 10+ years of experience oscillating between business and technology in modern development stacks including common cloud platforms. Can get to details of the technical issues faced by developers and find ways to de-bottleneck development by creating spike solutions, proof of concept development while articulating the ins and outs of the solutions in business language
- Strong computer science knowledge – language agnostic, object oriented skills and can be hands on as well as drive small dev teams of 6 to 8 people, can run proof of concept development independently. Strong architecture experience and able to design solutions based on business requirements with available technologies; able to articulate and refine business requirements
- Have solid understanding of Finance data, Business management, and technology trends & innovations in the financial services industry
- Understanding of IT and Architecture Standards, Methodologies
- Strong engineering experience, and able to ensure the speed and quality of deliverables by the team. Strong Agile experience and able to guide the team in delivery process.
- Familiar with business casing, business process modelling and API orchestration. Experience with BPMN and DMN and workflow engines such as Camunda. Familiar with Dev Ops, CI/CD, Cloud deployment, and basic infrastructural knowledge to be able to demonstrate and build paths forwards with technology partners.
- Has developed interfaces - has worked with third party libraries and integrated those into the solution using event driven architecture
- Product Management experience including managing a roadmap, building and launching capabilities on web and mobile platforms and applying analytical rigor to support investment decisions
- Experience guiding an agile team and leveraging knowledge of User experience (UX)/ technical / functional domain experts
- Experience in Kanban and Sprint methodologies
- Deep understanding of technical / digital architecture
- Ability to convey business needs in technology, and technology needs to the business
- Strategic mindset to managing technology and product
- Understanding of data and funnel performance
- Previous experience leading and building digital tools and architecting solutions
- Strong execution experience leading large and complex initiatives
- Technical curiosity and a passion to build digitally enabled End to End solutions for clients and staff
- Ability to break complex ideas into their component features
- Defining the risk associated with the future vision and finding the appropriate balance towards our strategy
- Experience with agile methodology including setting product vision, building and maintaining backlogs, constructing release plans, and defining product performance metrics
- Passionate for leveraging data to enable the best product
- Experience with designing creative, scalable consumer products that delight clients in partnership with technology and design counterparts
- Lead through ambiguity
Nice to Have technology experience
- Snowflake
- Adobe Analytics
- Google BigQuery,
- Google Developer Console,
- SalesForce Marketing Cloud
- Launch
- Darkly
- Docker
- Kubernetes
- Java, React, Spring Boot, Go/Rust/Python/Phoenix/BEAM (Elixir, Erlang) experience
- Familiarity with cloud platforms – Azure, AWS, GCP, etc
- Experience in designing and building microservice architecture based applications
- Experience writing apps built around event-based architecture
- Certifications - Salesforce Certified Administrator, Salesforce Platform App Builder and one of Salesforce Sales Cloud or Salesforce Service Cloud
- Financial Services Cloud experience is an asset
- Prior insurance industry experience
- Experience using Flow builder
Education & Experience:
- Including or similar to: MBA / BCOM & BSc / BEng
Working Conditions
- This position will work in a hybrid office setting with a minimum of 3 days in the office
- The environment may be very fast paced, requiring focused, adaptable, results oriented individuals with attention to detail.
Job Skills
Agile Methodology, Business Oriented, Communication, Decision Making, Digital Architecture, Digital Business, Digital Data, Digital Products, Digital Solutions, Digital Strategy, Digital Technology, Digital Transformation, Process Management, Product Applications, Product Vision, Scrum Software Development, Software Platforms, Software Product Management, Software Quality Assurance (SQA), Software ServicesAdditional Job Details
Address:
City:
Country:
Work hours/week:
Employment Type:
Platform:
Job Type:
Pay Type:
Posted Date:
Application Deadline:
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.