Overview
Languages
English
Education
- Bachelor's degree
- or equivalent experience
Experience
1 to less than 7 months
Work site environment
- Cold/refrigerated
- Hot
- Noisy
- Odours
- Outdoors
Work setting
- Restaurant
- Formal dining room
- Staff accommodation available
Responsibilities
Tasks
- Must be of legal age to mix and serve alcoholic beverages
- Address customers' complaints or concerns
- Prepare and serve specialty food at customers' tables
- Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
- Describe menu items including daily specials for customers
- Enforce provincial/territorial liquor legislation and regulations
- Advise on menu selections
- Balance cash and record sales
- Clear and clean tables, trays and chairs
- Describe and advise on wine selection
- Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
- Order and maintain inventory of wines and wine glassware
- Serve food and beverages
- Supervise other servers and bussing staff
- Take orders and relay to kitchen and bar staff
- Assist clients/guests with special needs
- Provide customer service
Credentials
Certificates, licences, memberships, and courses
- Food and beverage server trade certificate
- Food and Beverage Server Training
- Food Safety Certificate
- ProServe program
Experience and specialization
Computer and technology knowledge
- Electronic cash register
- Point of sale system
Additional information
Security and safety
- Criminal record check
Transportation/travel information
- Own transportation
- Valid driver's licence
Work conditions and physical capabilities
- Bending, crouching, kneeling
- Fast-paced environment
- Handling heavy loads
- Overtime required
- Physically demanding
- Standing for extended periods
- Work under pressure
Weight handling
- Up to 23 kg (50 lbs)
Own tools/equipment
- Uniform
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Initiative
- Organized
- Reliability
- Team player
Benefits
Health benefits
- Health care plan
Financial benefits
- Gratuities
Long term benefits
- Tax-Free Savings Account (TFSA)
Other benefits
- Free parking available
- Parking available