Guest Service Agent

Queen's Landing is currently seeking a Part Time Guest Service Agent to join our growing team!

Situated in the heart of Niagara on the Lake, this is an excellent opportunity for those with a love of hospitality and customer service.

What you'll be doing:

• Register guests and assign rooms.
• Assist in pre-registration and blocking of reservations when necessary.
• Check out guests on a regular ongoing basis.
• Perform office duties such as preparing mail for postage, performing routine cash handling procedures, posting accounts; maintain keys for rooms and issuance of safety deposit box keys.
• Assist bell staff with luggage when required.
• Coordinate departmental request as required.
• All other duties as assigned.

What you'll bring to the team:

• Reliable transportation to Niagara on the Lake
• Excellent communication skills
• Previous administrative/Customer Service experience
• Ability to work days, evenings and weekends as required
• Comfortable answering incoming phone calls
• Ability to multitask

What's in it for you:

• Free Meals
• Discounts on Hotel Stays, Restaurant Visits, Spa Services, Treatments and Products
• Career advancement opportunities
• A tenured team to support your learning and development
• Company social events

While we encourage all interested candidates to apply for immediate consideration, only those selected for an interview will be contacted.

Accomodations can be provided throughout the recruitment process upon request.

Job Type: Part-time

Salary: $16.96-$17.85 per hour

Benefits:

• Company events
• Discounted or free food
• Employee assistance program
• On-site parking
• Store discount

Schedule:

• Day shift
• Evening shift
• Holidays
• Weekends as needed

Work Location: In person