Housekeeping/Front Desk Assistant

About us

Elevate is a small Property Management business in Whistler Mountain Resort - Welcoming passionate and talented people to join us. We are looking for a vibrant, dedicated individual who would be interested in working with our housekeeping team (Thu-Sun/3 days) and our front desk team (Mon-Tue/2 days). This exciting opportunity will allow you to grow within the company.

Hours: 10am - 6pm

Requirements:

• Valid work permit.
• BC driver's license.
• Staff housing available.
• Located in Whistler

Responsibilities in Housekeeping:

• Perform thorough cleaning tasks according to company standards
• Maintain cleanliness in guest units, public areas, and back-of-house spaces
• Replace linens, towels, and amenities
• Ensure a high level of customer satisfaction through attention to detail
• Collaborate with other team members to achieve common goals
• Adhere to health and safety guidelines

Responsibilities at Front Desk:

• Greet and welcome guests in a friendly and professional manner
• Check-in and check-out guests efficiently and accurately
• Answer phone calls and respond to guest inquiries
• Provide information about property facilities, services, and local attractions
• Handle guest complaints and resolve issues promptly and courteously
• Maintain a clean and organized front desk area
• Assist with administrative tasks such as filing, data entry, and record keeping

Experience:

• Previous housekeeping experience
• Strong attention to detail and organizational skills
• Ability to work efficiently in a fast-paced environment
• Excellent communication and teamwork skills
• Previous experience in guest services or customer service is preferred
• Knowledge of hotel operations and procedures is a plus
• Familiarity with phone systems and proper phone etiquette is important
• Familiar with various Property Management Software
• Excellent interpersonal skills with the ability to interact effectively with guests and team members
• Ability to handle multiple tasks simultaneously while maintaining attention to detail

If you are passionate about Whistler and enjoy working in a fast-paced environment, we would love to have you join our team.

Ready to embark on this exciting journey with us? To apply, please send your updated resume and a brief cover letter outlining your relevant experience.

Job Type: Part-time

Salary: $22.00-$25.00 per hour

Expected hours: No less than 25 per week

Benefits:

• On-site parking

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Evening shift
• Monday to Friday
• Morning shift
• Weekends as needed

Application question(s):

• Do you have a valid BC Drivers licence?

Experience:

• Housekeeping: 2 years (required)
• Front desk: 2 years (required)

Language:

• English (required)

Work Location: In person

Expected start date: 2024-04-15