Infrastructure Analyst

At Algonquin-Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused. Here, your natural talent and achievements will flourish in an inclusive environment of teamwork, trust and continuous learning. We are always pursuing excellence to exceed our ambitions goals, rewarding both the goal outcome and how we achieve it. 
Purpose
The Infrastructure Analyst will be part of a dynamic team that is responsible for providing production support for key IT Enterprise Infrastructure technologies in one or more of the following areas: Servers, Networks, Software, Security, Vulnerability Management, and Patch deployments. 
#LI-Hybrid 
Accountabilities
-Monitor and Maintain availability, reliability, and security of infrastructure systems in line with defined standards and service levels
-Monitor, maintain and recommend system and network capacity to support business needs
-Support day-to-day operation of infrastructure systems and services, escalations, and performing scheduled maintenance in an enterprise environment
-Work within compliance requirements for in-scope systems
-Participate in a 24x7 on call rotation and respond to outages related to server infrastructure and services
-Work within established configuration and organizational change policies and approval processes
-Work with vendors and solution providers to resolve issues
-Support infrastructure vulnerability and patching objectives
-Participates in configuration of vulnerability monitoring tools and mitigations
-Assist with various Enterprise Infrastructure projects
-Assist in improving and maintaining security posture across infrastructure services and equipment in line with security and regulatory standards and policies
-Develop and maintain documentation as it relates to various infrastructure support processes and systems
Education and Experience
-Strong analytical and problem-solving skills
-Experience working in medium to large infrastructure environments including complex data center solutions
-Experience with system monitoring and response tools
-Experience with vulnerability scanning solutions and mitigation
-Working knowledge in server patch management, certificate management, AD administration, and security best practices
-Ability to quickly learn new processes and technical landscapes
-Ability to communicate with teams from many different backgrounds and technical abilities
Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business and as an employee team.
Our Mission
We provide safe, secure, reliable, cost-effective and sustainable energy and water solutions. Our mission is how we create value as an organization—it is what drives us every day to fulfill our purpose.
Our Vision
We better the lives of our customers and communities. Our vision is what we see as possible. It's where we aspire to be, what we want to achieve and how we'll make an impact. It guides and keeps us on the right path as we work towards fulfilling our purposes.
Our Guiding Principles
-Customer Centric
-Integrity
-Entrepreneurial
-Teamwork
-Owner mindset
-Outcome focused
-Continuous learning
What we offer 
Collaborative environment with a genuine flexible working policy
Share purchase/match plan
A defined contribution savings plan
Leadership Development Program
Volunteer paid days off
Employee Assistance Program
Achievement fund
Group Benefit Plan
Variety of Health & Wellness programs
Discount and Perks program
We are focused on building a diverse and inclusive workforce.  If you are excited about this role and are not confident you meet all the qualification requirements, we encourage you to investigate the opportunity further.
We are an equal opportunity employer and value each person's unique background, diversity, experiences, perspectives and talents.
Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all our employees and expect each of our employees to honour this commitment in their daily responsibilities.