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Form of workBuild a rewarding career with Canada's fastest-growing and most reputable security company. Making a difference in our communities and people's lives is what we're all about.
Paladin Security offers the best employment and development opportunities in the industry. With a coast-to-coast reputation as the Employer of Choice, Paladin has been selected as Canada's Best Employers by Forbes since 2020, the Best Place to Work by Glassdoor in 2016, and is the only security firm ever to be recognized as one of Canada's Best Managed Companies. We take great pride in being named Canada's Top 10 Most Admired Corporate Cultures for 10 years running.
Job Skills / Requirements
As our Intermediate System Administrator, you'll be responsible for providing support for all technical design, planning, and implementation of various enterprise systems. You'll be w orking with the Senior Systems Administrator and our infrastructure systems deployed across the country, and you will play a key role in assisting and monitoring these day-to-day operations. You'll also act as the main escalation point for Tier 2 support requests, assisting our Service Desk with troubleshooting hardware and software issues.
In this role, you will be participating in an on-call schedule, and you may be required to work flex hours to meet operational needs from time-to-time.
Responsibilities:
• Provide operational support for the organization's information systems
• Deploy systems infrastructure and application upgrades
• Implement backup procedures to help restore files or systems
• Track user requests and activities using ticketing system
• Develop and deploy user guides and training for various operating systems and applications, such as Office365
• Establish and perform program maintenance based on company and vendor standards
• Ensure timely user notification of maintenance requirements and impacts on system availability
• Monitor, maintain, and respond to network systems monitoring / Out of Band issues
• Apply best security practices to new and existing deployments
• Investigate cybersecurity alerts and action appropriate steps to fix issues
• Liaise with the Help Desk to solve escalated issues
• Interact with customers and staff at the technical level, as required
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Additional Information / Benefits
Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.
We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.
This is a Full-Time position
