System Administrator Iii, Technology Specialist

Location: Vancouver, BC

Status: Full-time Permanent

Affiliation: British Columbia General Employees’ Union (BCGEU)

Salary range: Job Class 23 (Market Adjusted) *under review* ($74,161 - $84,808)

Competition #: B085-23

Application Deadline: March 14, 2024

TREDI STATEMENT:

Our commitment to Truth and Reconciliation, Equity, Diversity and Inclusion is ambitious and foundational.  It informs everything we do, as we dismantle colonization, racism, sexism, transphobia and homophobia, and all discrimination.  These are our values, and they inform our hiring practices too.  Our business is aiding people in severe legal distress, and necessitates internal and external alignment of practicing these values.  Integrating Truth and Reconciliation and Equity, Diversity and Inclusion throughout every aspect of Legal Aid BC is critical to building that culture, and we prioritize ongoing resources to achieve that goal. 

We are seeking a System Administrator III, Technology Specialistto join our team.

The Opportunity

As a System Administrator III, Technology Specialist, your primary function is to:

• provide technical guidance and analysis of implementation and maintenance regarding technological approaches to automating and streamlining business processes and to analyze current business processes to identify efficiency opportunities or other relevant deliverables that leverage available technological resources.

Key accountabilities include, but aren't limited to:

a) Implement and maintain enterprise business technologies and automations to support business automation projects and maintain stable performance levels that meet business needs;

b) Implement new automated processes to meet business requirements using a variety of methods to deliver innovative technological solutions;

c) Implement and maintain technological specifications and requirements gathering system to support the operations through increased efficiency of data (input), management of information (reports) and quality checks and improvement (audit);

d) Expand and explain technological specification requirements in an appropriate level of detail and manner suitable for use by those who must base their work on the requirements, tailoring message to audience;

Who We Are

Legal Aid BC (LABC) is a non-profit organization established by the Legal Services Society Act in 1979. Our mission is to provide legal information, advice, and representation services to BC's most vulnerable and marginalized citizens who lack the necessary resources to effectively access the justice system when their families, freedom, or safety are at risk. Our vision is to see BC’s legal system transformed, by the way LABC represents our clients, into one more equitable and inclusive with a mission to strengthen client-centred legal help for British Columbians experiencing barriers accessing the legal system.

At LABC, we know that our continued ability to help the people who need us is due to the hardworking individuals who make up our team, dedicated to making a difference in the lives of people in need. We foster a positive culture of open communication for our team to thrive within, underpinned by our values of client focus, advancing Truth & Reconciliation, Equity, Diversity, and Inclusion, and change through leadership.

Legal Aid BC is in the early stages of, and committed to a transformative journey of embedding Truth, Reconciliation, Equity, Diversity, and Inclusion in all aspects of our work. We seek talent from equity-seeking groups, including but not limited to individuals who self-identify as First Nations, Inuit, or Metis descent, persons with diverse abilities, gender diverse, racialized, and members of the 2SLGBTQIA+ community, be a part of this exciting stage of Legal Aid BC’s growth. We care deeply about the culture we are building and are looking for staff members who not only excel in their respective areas but are also passionate about supporting the people we serve and each other. If this resonates with you, we encourage you to apply. All interested and eligible applicants will be considered with due consideration to all protected grounds under the BC Human Rights Code. If we can do anything to make your application experience a positive and equitable one, we want to hear from you on what we can do better.

To understand why legal aid matters, and our commitments to Truth, Reconciliation, Equity, Diversity and Inclusion, please explore our website, planning and guiding documents at https://legalaid.bc.ca/.

The Ideal Candidate

You have:

• Bachelor’s degree in Computer Science, Information Systems, Business, or equivalent combination of education and work experience
• Minimum 3 years of prior relevant experience as outlined in the rated requirements
• Minimum of 3 years experience in developing technology solutions using Microsoft tools (SharePoint 365, PowerAutomate, Microsoft Artificial Intelligence tools, etc)
• Previous project management experience considered an asset.

We Offer

• A competitive annual salary, as well as a comprehensive benefits package (based on your employment status and affiliation including:
• Four weeks paid vacation to start that grows the longer you are with LABC
• An excellent employee benefits package, where premiums are 100% paid by LABC
• A generous defined benefit pension plan
• Support for training and development
• An Employee and Family Assistance program
• The opportunity to participate in various Employee programs (Employee Wellness, etc.)
• Support for a healthy work/life balance
• Generous leave provisions (sick time, special leaves)
• 13 paid statutory holidays
• An opportunity for a flexible hybrid work arrangement for some positions (LABC reserves the right to change this policy at any time)
• Transit friendly employer for eligible staff to have their commute subsidized
• Dog-friendly offices
• Dedicated Cultural Leave provisions for Indigenous employees

An Equity, Diversity and Inclusion Council, and Indigenous employees Council and Accessibility Committee of employees from equity-seeking groups that advises on ongoing improvements and investments in Equity, Diversity and Inclusion at our workplace

For additional information regarding our extensive benefits package, please explore our careers page.

If you are interested in joining us – visit our careers page for the full job posting and apply now!

We would like to thank all external applicants for their interest but regret that only those shortlisted will be contacted.

Job Types: Full-time, Permanent

Salary: $74,161.00-$84,808.00 per year