Junior Service Writer

ABOUT US

Done-Rite Tire & Auto is a full-service automotive repair facility in Thunder Bay, Ontario. We provide vehicle inspections, preventative maintenance, and a full range of repair services. We pride ourselves on providing exceptional mechanical service, excellent tire products, knowledgeable staff, and a best in class retail experience. You can find out more about us at www.donerite.ca.

JOB DETAILS

A Junior Service Writer is compensated based on his/her skill and experience, with an hourly range of $20 to $24. We are committed to our service team and provide them with the opportunity to grow their career and their earnings. In addition, the average employee at Done-Rite Tire & Auto works at our company for over four years. This means that employees enjoy the people and the environment.

All employees of Done-Rite Tire & Auto enjoy the following benefits:

• A shop committed to excellence
• The opportunity to work with a superior management team and associates
• Above average rates of pay and a commitment to recognize performance via increased wages.
• Health & Dental benefits
• Employee Assistance Program
• RRSP Program
• Group Banking
• Discounts on mechanical services and tires
• RRSP match
• Wellness program

JOB DESCRIPTION

A Junior Service Writer is responsible for performing the following duties:

• Interacting with customers, assessing their needs and providing recommendations for sales/services.
• Preparing quotations for sales/services.
• Preparing accurate and complete work orders and obtaining customer approval before the commencement of work.
• Invoicing labour and associated inventory in accordance with company policies.
• Assisting with shuttling customers during periods of peak demand.
• A Service Writer may be assigned other duties as required.

Required Skills

A Junior Service Writer must possess the following:

• Excellent interpersonal and communication skills
• Strong interest in learning about the automotive field
• Ability to effectively operate computer POS system
• A valid Ontario Driver’s License
• Ability to work well under pressure

The hours in the Service Department are 7:30am – 5:30pm, Monday to Friday. We are also open seasonally on Saturdays from 9:00am - 2:00pm.

Job Types: Full-time, Permanent

Salary: $20.00-$24.00 per hour

Benefits:

• Company events
• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• RRSP match
• Store discount

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Overtime pay

Experience:

• service advisor: 1 year (preferred)
• Customer service: 1 year (required)

Work Location: In person