manager, catering service

Responsibilities

Tasks

• Plan, organize, direct, control and evaluate daily operations
• Determine type of services to be offered and implement operational procedures
• Conduct performance reviews
• Enforce provincial/territorial liquor legislation and regulations
• Organize and maintain inventory
• Monitor revenues and modify procedures and prices
• Negotiate with clients for catering or use of facilities
• Participate in marketing plans and implementation
• Set staff work schedules and monitor staff performance
• Leading/instructing individuals
• Address customers' complaints or concerns
• Provide customer service
• Manage events

Supervision

• 5-10 people

Credentials

Certificates, licences, memberships, and courses 

• Serving It Right Certificate

Experience and specialization

Computer and technology knowledge

• MS Excel
• MS Office
• MS Word
• Point of sale system

Additional information

Security and safety

• Driver's validity licence check

Transportation/travel information

• Valid driver's licence
• Own transportation
• Own vehicle
• Parking paid by employer

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask

Benefits

Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Financial benefits

• Gratuities
• Group insurance benefits