Medical Office Secretary-Receptionist

Work setting

• Health care institution, facility or clinic

Responsibilities

Tasks

• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Order office supplies
• Record and relay information
• Schedule and confirm appointments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Relay service to persons with disabilities
• Perform data entry
• Provide customer service

Experience and specialization

Computer and technology knowledge

• Electronic medical records
• Electronic scheduler
• MS Office

Additional information

Security and safety

• Criminal record check
• Vulnerable sector check

Transportation/travel information

• Own transportation

Work conditions and physical capabilities

• Ability to work independently
• Attention to detail

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Organized
• Reliability
• Ability to multitask
• Time management
• Maturity