Medical Receptionist/Administrator - Canmore Location

Please note: This position is in Canmore, Alberta. Applications without both a resume and cover letter will NOT be considered nor will calls to our clinic.

Position: Medical Receptionist/Administrator at Radiance Plastic Surgery (Part-Time)

Are you a dynamic customer service focused individual wanting to break into the medical field OR an experienced Medical Receptionist/Administrator looking to work in a Specialists office? Want to move to the mountains and take advantage of the the great outdoors 365 days per year? This is your opportunity!

We are looking to hire an experienced Medical Receptionist/Administrator for our busy plastic and reconstructive surgery office in Canmore, Alberta. The successful candidate will be able to function in a fast-paced environment, have excellent communication skills, be able to multi-task, and be reliable. Hours are between Monday to Friday, 8:30 - 4:30 p.m. Pay will be commensurate with experience.

Responsibilities (job functions include, but are not limited to):

• Patient reception and telephone handling; identify and prioritize concerns
• Manage appointment bookings and maintain physician schedule
• Receive and schedule referrals
• Schedule and confirm appointments
• Follow up with patients after appointments or surgeries
• Build positive relationships with patients by discussing procedures, products and financing options
• Process medical records; entering patient information into EMR/scanning files to EMR
• Distribute messages, faxes and results to the appropriate patient charts
• Prepare/maintain health records and other documentation related to the patient visit
• Prepare treatment areas and maintain cleanliness of the clinic
• Provide a variety of clerical support duties such as respond to email, filing, sorting and distributing mail, faxes and courier packages
• Maintain patient and business confidentiality at all times as per privacy legislation
• Maintain medical and office supply inventory for the clinic
• Complete medical and insurance forms
• Train and be able to perform all functions of surgical booking to assist with overflow and fully function as back-up for the Senior MOA to cover for training and vacation

Qualifications:
* High School Diploma, Technical School or University education;
* Graduate of a recognized Medical Office Assistant program (preferred);
* Experience with, or training on, Electronic Medical Records (QHR Accuro an asset);
* At least 2 years experience in a medical clinic, work experience with the Alberta Health Region or equivalent senior administrative or high volume customer service experience (hospitality, spa or other related field);

Skills and Abilities:
* Takes initiative, works well both in a team and individually and can take direction
* Intuition and sound judgement to anticipate clinic needs
* Communicate effectively both verbally and in writing
* Maintain a positive and professional demeanour at all times
* Must have above average organization skills
* Ability to multi-task and successfully carry out duties
* Maintain a professional appearance at all times
* Outstanding customer service
* Must adapt quickly to new concepts as the health care system is always changing
* Electronic Medical Record experience; strong appointment and data entry skills (min. typing speed 55 wpm)
* Computer skills with a working knowledge of Microsoft Office applications and experience working with Apple computers, tablets, etc.

Job Types: Part-time, Permanent

Salary: From $27.00 per hour

Benefits:

• Company events
• Disability insurance
• Discounted or free food
• Flexible schedule
• On-site parking
• Paid time off
• Vision care
• Wellness program

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Monday to Friday

Application question(s):

• This position is located in Canmore, Alberta. Will you be able to reliably commute or are you currently residing in Canmore, Alberta?

Experience:

• medical office: 2 years (preferred)
• administrative: 2 years (preferred)
• customer service: 2 years (required)

Work Location: In person