Patient Care Coordinator

Patient Care Coordinator

View Laser Skin Rejuvenation in Tsawwassen, BC has been helping patients achieve their aesthetic goals since 2006. We’re a well-established medical spa that is passionate about the work we do. As a small team, our staff enjoys flexibility, support, and competitive wages.

This is a fantastic opportunity to join a top medical aesthetics clinic in a full-time role.

Job Description

Responsibilities:

• Greet and direct patients and visitors
• Answer incoming phone calls and emails
• Book patient appointments
• Process transactions (POS system)
• Coordinate schedules with staff, consultants and contractors
• Assist with patient follow-ups, re-bookings, and retention calls
• Answer questions about products and services
• Prepare, update and file patient charts
• Monitor office and medical supply inventory
• Prepare and submit purchase orders
• Prepare end-of-day closing reports
• Stock treatment rooms
• Take staff meeting minutes
• Manage clinic computers and software

Skills, Knowledge & Abilities

• Excellent customer service skills
• Professional communication skills (verbal and written)
• Passionate about Patient Care
• Strong attention to detail
• Strong organizational skills
• Numerical skills
• Typing speed of 40 wpm +
• Experience with Milano an asset
• Experience with product sales an asset
• Experience in the medical spa/aesthetics industry an asset

What’s in it for you?

• A positive work environment
• A calm team environment that still has fun
• Top quality technology and aesthetic treatments
• Access to personal aesthetic treatments
• Working with a highly respected and skilled physician and team
• Career advancement

Benefits

• Paid vacation days
• 5 paid sick days
• Complimentary staff treatments
• Product discounts
• Weekly/monthly team lunches
• In clinic trainings with top aesthetic brands
• On site parking

Job Types: Full-time, Permanent

Salary: $20.00-$25.00 per hour

Benefits:

• Company events
• On-site parking
• Paid time off
• Store discount

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Delta, BC V4L 2K2: reliably commute or plan to relocate before starting work (required)

Experience:

• reception: 1 year (preferred)
• medical spa/aesthetics: 1 year (preferred)

Work Location: In person