- Manage the relationship of Service Level Agreements (SLA) with clients.
- Research best practices related to site management services.
- Develop and implement procedures and ensure provision of site management services such as landscaping, janitorial services, and parking.
- Coordinate services provided by FO and support tenants in 7 Operations Work Centres.
- Assist external contractor administration including developing Requests for Proposals (RFP), selecting vendors, and monitoring contracts.
- Assist with developing FO standards and provide an operational perspective on a variety of projects.
- Participate in facility and site planning including reviewing new space and/or renovation proposals, and confirming that proposals align with FO standards.
- A completed 2 year diploma in engineering technology, business administration or related construction or facility related with at least 5 years of relevant experience including contract administration.
- Working knowledge of applicable legislation (such as the Occupational Health & Safety Act, Alberta Building Code, and Alberta Environment Act) is required.
- Access to a personal vehicle for business use and a valid Class 5 (or provincial equivalent) driver's licence is required.
- A professional designation such as a Certified Facility Manager (CFM), Certified Property Manager (CPM), Facilities Management Administrator (FMA), Real Property Administrator (RPA) will be considered an asset.
- A Certified Engineering Technologist (CET) designation will be considered an asset.
- Experience with property management for high-rise office towers would be an asset.
- Exceptional communication and interpersonal skills with a demonstrated customer focus.
- You are able to adapt to high-stress situations and constantly changing priorities.
- Strong organization and problem-solving skills and the ability to collaborate as part of a team.
- Ability to obtain a City of Calgary operator's permit.
- A security clearance will be conducted.
- Successful applicants must provide proof of qualifications.
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