Rv Service Advisor

Sylvan Lake RV specializes in the sales and service of Certified Pre-Owned Trailers, Fifth Wheels and Class A Motorhomes. We currently have an opening in our Service Center for an experienced Service Writer/Warranty Administrator. The successful candidate should be well organized, have exceptional customer service and communication skills, as well as being motivated and a self-starter. We offer year round employment, competitive wages based on experience, and a comprehensive health benefit plan. Weekends and Holidays we are closed. We are looking for an individual who gets business done in a work week.
Duties will include, but are not limited to:

• Scheduling customer appointments for service work
• Communicating with customers to obtain all necessary information regarding the repair work required
• Processing insurance and warranty claims
• Ensuring customer satisfaction through efficient and timely processing of work orders and contacting customer with updates of progress requiring further approval
• Customer payments and close out of completed work orders
• Skills required:
• PBS Software experience
• At least 3 years experience as an RV Service writer
• Excellent computer skills with attention to detail
• Excellent written and oral communication skills
• Team player, working well with others
• Problem solving skills and critical thinking

We look forward to hearing from you.

Job Types: Full-time, Permanent

Salary: $25.00-$28.00 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift

Experience:

• RV Service Advisor: 3 years (required)

Ability to Commute:

• Sylvan Lake, AB (preferred)

Work Location: In person

Application deadline: 2024-03-29