Sales Support

The Opportunity

Kubera Payments, a growing and fast-paced small business in the payments technology space, needs a Sales Support agent for a full-time remote position. Kubera Payments is a financial service and consulting company based in Vancouver, BC. The ideal candidate will have excellent organizational skills and computer skills along with fantastic verbal and written communication.

The Role

As a Sales Support agent, you will:

• Be willing and able to work daily from 8:00 AM - 5:00 PM Pacific Monday - Friday excluding STAT holidays
• Answer phone calls from clients, provide support and follow up as required
• Prepare client documentation
• Make use of Excel, Word, Acrobat and Google Suite
• Make CRM Updates (Salesforce)
• Prepare follow up emails to clients
• Handling occasional special projects and researching business projects

The Qualifications

The Sales Support Agent has:

• Excellent computer skills including the ability to use software such as Gmail
• Previous experience with payments terminals and/or software such as Salesforce an asset
• An ability and willingness to take on new opportunities and challenges
• Able to prioritize tasks and work with minimal supervision
• Excellent English written and Verbal communication skills a must
• French written and verbal communication skills an asset
• Experience in customer service, in an office environment, or as an sales assistant a benefit
• Must be able to pass a criminal background check
• Reliable internet access a must

Job Types: Full-time, Permanent

Salary: $42,000.00 per year

Benefits:

• Casual dress
• Dental care
• Extended health care
• Paid time off
• Vision care
• Work from home

Schedule:

• Day shift
• Monday to Friday

Work Location: Remote