Sales/Customer Service Representative

About ROLLerUP Solutions Inc.:

Join ROLLerUP, Ontario's leader in innovative security and shade solutions. Located in Newmarket, we are renowned for our premium rolling aluminum shutters, retractable screens, and more. As a rapidly expanding company, we're on the lookout for individuals who embody our spirit of innovation and growth to enhance our dynamic team.

Role Overview:

As a Sales and Customer Service Representative at ROLLerUP, you will be a key player in both our sales and customer service departments. Your primary role will involve engaging with clients through various channels, providing exceptional service, and identifying potential sales opportunities. You will be pivotal in ensuring our clients receive top-notch service and in driving sales growth by recognizing and responding to customer needs with our range of products.

Key Responsibilities:

• Manage customer inquiries through phone, email, and chat, ensuring a seamless experience.
• Identify and capitalize on sales opportunities by understanding customer needs and offering tailored solutions from our product range.
• Maintain and develop client relationships, fostering long-term loyalty.

What We’re Looking For:

• Outstanding interpersonal and communication skills.
• Strong organizational skills and the ability to multitask.
• Proven track record in customer service; experience in our industry is a significant plus.
• Natural ability to sell, with a strong focus on meeting customer needs.
• A collaborative team player with excellent problem-solving abilities.
• Adaptability and resilience in a fast-paced environment.

Why Join ROLLerUP?

• Lead the way in Ontario’s premier security and shade solutions market.
• Immerse yourself in a young, innovative work culture.
• Competitive salary with substantial growth and earning potential.
• A chance to make a real difference in a growing company.

Job Type: Full-time

Salary: $55,000.00-$80,000.00 per year

Benefits:

• Extended health care
• Vision care

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay
• Commission pay

Education:

• Bachelor's Degree (preferred)

Experience:

• Customer service: 2 years (required)

Work Location: Hybrid remote in Newmarket, ON L3Y 8Y1