Customer Service Representative (Retail Sales)
Havana Castle Cigars
Ottawa, ON, Canada
Employment Type
Part-Time
Why Work Here?
“Working at Havana Castle is like working from home!”
Job Title: Sales Representative at Luxury Cigar Shop
Job Summary: We are seeking a highly motivated Sales Representative to join our team at our reputable cigar franchise. The Sales Representative will be responsible for selling high-quality cigars, providing exceptional customer service, and building strong relationships with customers. The ideal candidate should have a passion for premium cigars and excellent sales skills.
Responsibilities:
- Provide excellent customer service to all customers, offering expert knowledge and advice on cigars
- Proactively engage customers to identify their needs and preferences, and recommend suitable products
- Develop and maintain strong customer relationships to drive sales and increase customer loyalty
- Meet and exceed sales targets, and achieve revenue growth through effective selling techniques
- Maintain the cleanliness and organization of the store and its products, ensuring a welcoming and comfortable environment for customers
- Process sales transactions accurately and efficiently, and ensure cash handling procedures are followed
- Stay up-to-date with industry trends, new products, and promotions to provide customers with the best possible experience
- Participate in team meetings and training sessions to enhance product knowledge and sales skills
- Perform other duties as assigned by the Store Manager
Requirements:
- High school diploma or equivalent preferred
- Minimum of 1-2 years of retail sales experience, preferably in the cigar industry
- Proven track record of meeting and exceeding sales targets
- Excellent interpersonal and communication skills
- Strong customer service orientation with the ability to build and maintain strong relationships with customers
- Ability to work flexible hours, including weekends and holidays
- Passion for premium cigars and strong product knowledge
- Ability to stand for extended periods and lift up to 25 pounds
- Must be 20 years of age or older
*Starting at $17/HOUR with paid training & opportunities to GROW!
If you are a self-motivated and energetic individual with a passion for sales and have excellent communication skills, we encourage you to apply for this exciting opportunity to join our team part-time at our Barrhaven location and full-time at our new Brockville, ON location!
About Havana Castle Cigars:
Havana Castle Cigars is a Luxurious Cigar Brand with over 22 locations across Ontario looking for motivated people to join our growing team! Specializing in our own premium cigars we are committed to the cigar experience!
Company address: 116-3777 Strandherd Dr
Job Types: Part-time, Permanent
Salary: From $17.00 per hour
Schedule:
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Brockville, ON K6V 3H2: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Work Location: In person