System Administrator-Technology Infrastructure

APPLICATIONS ARE INVITED FOR THE POSITION OF

SYSTEM ADMINISTRATOR

TECHNOLOGY INFRASTRUCTURE

ICT SERVICES DIVISION

NON-UNION LEVEL 10: $61,240 - $76,549

Hybrid work model: 80 Sheppard Avenue East, Toronto

The TCDSB offers comprehensive benefits and pension plan, generous vacation, and additional days off and professional development opportunities

Our Vision

At the Toronto Catholic District School Board (TCDSB), we grow in knowledge, with justice and hope. The TCDSB is an inclusive Catholic learning community that nurtures faith development and academic excellence through the love of God, neighbor, and self. We fully engage students in learning that supports their academic, spiritual, socio-emotional, and physical growth and development. At Toronto Catholic, we have a long and distinguished history of providing excellence in Catholic education for the Toronto community. Ontario Catholic School Graduate Expectations, Our Catholic Values and the Board’s Pastoral Plans are foundational to our exemplary approach to teaching and learning in the 21st Century.

The TCDSB is proud to be a significant part of the fabric of publicly funded Catholic education in the province of Ontario. We serve approximately 84,000 students in nearly 200 Catholic schools in the City of Toronto and represent close to 475,000 Catholic school supporters.

With a staff of 14,000, the Toronto Catholic is a dynamic school board and is seeking a full time System Administrator-Technology Infrastructure.

QUALIFICATIONS:

• Minimum Three (3) year College Diploma in Information Technology i.e., Computer Science, Computer Engineering or equivalent qualifications and experience
• Minimum Two (2) years’ experience with increased responsibilities performing technical support, system administration of the enterprise infrastructure for a large scale, multi- location enterprise environment
• Microsoft Azure Administrator (AZ-104) certification is an asset
• Extensive experience and knowledge and skills with Windows operating systems (Windows 10 and Windows Server 2016/2019/2022), Domain Controllers, Active Directory and Azure AD, Digital Certificates, PowerShell and scripting, Microsoft Clustering, Microsoft 365 applications and IT security concepts and best practices.
• Proven knowledge and system administration experience with Citrix environment and other virtual desktop and application infrastructures
• Proven knowledge and experience with System Centre (SCOM and SCCM), Azure IaaS (Infrastructure As A Service), Azure Application Insight, Aure Monitor, Qualys VMDR, VMware, Enterprise SAN/NAS storage management (Dell Unity preferred) and Enterprise backup system (Dell EMC Networker and Data Domain preferred)
• Proven networking knowledge and skills with TCP/IP (subnets, VLANs, ports, routing), DNS, DHCP, Firewalls, VPN, IPSEC, SSL, Secure FTP
• Excellent interpersonal skills with demonstrated ability to work with technical, administrative and academic teams as well as external vendors and consultants
• Well-developed project management, organizational, follow-up, teamwork, oral and written communication skills with strong attention to detail and independent decision making and problem-solving abilities
• Availability to work outside core office hours, as required

MAJORDUTIESAND RESPONSIBILITIES:

ReportingtoSeniorManager–Technology Infrastructure, the primary function of this position is for the effective administration, monitoring, and troubleshooting of the enterprise infrastructure systems and services. Major duties and responsibilities will include but not limited to the following:

• Perform system administration tasks of infrastructure environment for Azure IaaS, enterprise monitoring, VMware, Active Directory, Azure AD, storage, backup, and Citrix
• Plan and implement monthly security patches on firmware, OS (Operating System), system, application and tools
• Define and perform implementation plans for server and system configuration changes, upgrades and migrations
• Perform system monitoring and mitigation of infrastructure system, application and security events
• Execute the validation of the infrastructure DR plan and support of the data backup and recovery processes
• Perform problem identification, troubleshooting, investigation, analysis, and documentation of server, system and application issues and develop action plans for resolution
• Responsible for timely resolution of server, system and application related incidents and problem tickets/tasks and escalated technical issues
• Prepare, update and maintain infrastructure documentation and advisories that includes system technical and functional specifications, server or system related operational policies, standards, procedures, guidelines and checklists, and end-user documentation and advisories
• Assist with research and evaluation of new technology and audit and review of current computing environment
• Provide guidance to vendor partners and technical training, supervision and evaluation of support staff as required
• Perform other duties as required

Note: This position will require the incumbent to be available for “on call” and scheduled support activities after hours. Travel to schools and other Board sites may also be required.

Interestedapplicantsareaskedtosubmitarésuméandcoverletternolaterthan Thursday, April 4, 2024.

Applications are to be submitted online through ApplyToEducation.

We thank all participants, however, only those selected for further consideration will be contacted.