Technical Writer

Position: Technical Writer

Location: Canada-Remote

Duration: 12+ Months

Job Description:

· Technical Documentation Skills: Develop and maintain technical documentation including user manuals, system specifications, API documentation, and other relevant materials. Ensure documentation is clear, concise, and accessible to intended audiences.

· Collaboration with Stakeholders: Work closely with stakeholders including developers, project managers, and end-users to gather requirements and ensure documentation meets project needs. Collaborate effectively to address feedback and incorporate changes into documentation.

· Release Notes: Prepare detailed release notes outlining changes, updates, and new features implemented in software releases. Coordinate with development teams to accurately capture and document all changes made during each release cycle.

· Jira Ticket Creation: Utilize Jira or similar project management tools to create and manage tickets related to documentation tasks, ensuring documentation requirements are aligned with project timelines and objectives.

· Working with Web Applications: Engage with a variety of web applications hosted on the Azure stack and the Salesforce platform. Familiarize yourself with the functionality and features of each application to accurately document processes and procedures.

· Working with BI Applications: Collaborate with BI teams to document data models, report specifications, and data visualization best practices. Ensure BI documentation supports efficient data analysis and decision-making processes.

· Managing Deliverables of Various Teams: Coordinate and prioritize documentation tasks across multiple teams to ensure timely delivery of documentation deliverables. Track progress, identify dependencies, and proactively address any bottlenecks or delays to ensure alignment with project milestones and objectives. Act as a central point of contact for documentation-related queries and provide guidance and support to teams as needed.

Job Type: Fixed term contract
Contract length: 12 months

Pay: $21.37-$60.00 per hour

Expected hours: 40 per week

Benefits:

• Dental care
• Extended health care
• Paid time off

Schedule:

• Monday to Friday

Experience:

• technical writing: 9 years (required)

Work Location: Remote