Volunteer Co-Ordinator, Social Services

Work site environment

• Corrections
• Personal and social adjustment and health (substance abuse, gambling, behaviour disorders)
• Socio-economic needs or conditions (housing, nutrition, unemployment, financial assistance)
• Volunteer coordination

Work setting

• Urban area
• Community agency
• Correctional facility
• Social service or charity agency
• Community centre
• Social service agency or group home

Responsibilities

Tasks

• Prepare reports or case histories
• Administrative and office activities
• Perform administrative tasks
• Assess client's relevant skill strengths and development needs
• Develop, co-ordinate and implement the delivery of specific services within the community
• Housekeeping activities
• Food preparation
• Resolve conflict situations
• Establish registry of special needs support workers
• Liaise with other social services agencies and health care providers involved with clients
• Maintain program statistics for purposes of evaluation and research
• Screen, recruit and train volunteers and support staff
• Assist clients/guests with special needs
• Manage events
• Manage knowledge
• Offer mentoring
• Supervise office and volunteer staff
• Recruit, hire and supervise staff and/or volunteers

Supervision

• 1 to 2 people
• 3-4 people
• 5-10 people
• 11-15 people
• 16-20 people
• More than 20 people

Credentials

Certificates, licences, memberships, and courses 

• First Aid Certificate
• CPR Certificate

Experience and specialization

Target audience

• Aboriginal groups
• Elderly
• Families
• Street population
• Young offenders

Computer and technology knowledge

• MS Office

Area of work experience

• Community service organization

Additional information

Security and safety

• Criminal record check
• Driving record check (abstract)

Transportation/travel information

• Own transportation

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Physically demanding
• Tight deadlines
• Attention to detail
• Large workload

Weight handling

• Up to 13.5 kg (30 lbs)

Personal suitability

• Accurate
• Efficient interpersonal skills
• Excellent oral communication
• Interpersonal awareness
• Judgement
• Values and ethics
• Client focus
• Excellent written communication
• Flexibility
• Initiative
• Team player
• Organized

Benefits

Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Financial benefits

• Registered Retirement Savings Plan (RRSP)