Warehouse Coordinator

QRC Logistics is a proudly owned family transportation business based out of the Greater Toronto Area that started out as a small courier company doing rush pickups and deliveries around the GTA. As our customer’s requirements evolved, so did the company. Since then, QRC has grown and expanded across Ontario.

At QRC Logistics, we pride ourselves on provided the following services at the best customer satisfaction:

· Cartage division with 5-ton trucks all with tailgates to handle LTL

· Trailer division to handle FL freight

· Overnight division for less time sensitive deliveries

· Rush division for time critical deliveries

· Warehouse storage and full pick and pack operation

· Network of terminals across the country in every major center

· QRC specializes in Retail deliveries

You can rely on us to be a one stop shop for all your logistical needs. We offer the unique opportunity to have online web access for all customers to view and track inventory in real time by using state of the art software systems for both warehousing and transportation management.

Being innovative, flexible, accountable and responsive are all core values each team member embraces at QRC Logistics. We are always looking to add out of the box, creative thinkers to join our ever-growing company.

QRC is looking for a well-organized individual that will work with our Warehouse team to provide administrative help to support incoming shipments and co-ordinate merchandise being shipped. The goal of the position is to drive efficient warehouse operations to improve customer satisfaction, maximize customer retention and increase profitability.

Job Title: Operations Coordinator

Reports to: Warehouse Supervisor

Job Type: Full – Time 6am - 2:30pm

Position Overview

QRC Logistics is seeking a logistics professional to add to our existing team. If you have experience in the distribution industry, have strong customer service skills, are energetic and take pride in providing great customer service, we’d love to hear from you!

Job Duties:

• Answer all incoming calls to Operations Division and respond to customer inquires
• Inspect and verify incoming goods against invoices or other documents
• Fulfill and prepare orders ready for shipment listed in our Warehouse Management Software
• Prepare required documentation such as pick list, packing slip, bill of lading to fulfill orders
• Coordinate internal and external shipments between customers and the warehouse
• Resolve and report any deficiencies to the customer with regards to shortage, overage and damage
• Perform critical inventory tasks to ensure the correct number of items are in stock
• Maintain updated and accurate records of inventory, including transfers and cycle counts.
• Develop and implement improvements to existing operational procedures in order to maximize efficiency and cut operations costs.
• Design and perform inventories process and analysis of data in order to improve the profit of the company

Job Specifications (Knowledge, skills and abilities):

• A minimum of 2 years experience in an admin or customer service role in a distribution/ 3PL environment
• Effective communicator, calm and supportive in stressful situations
• Great Customer Service skills
• Superior planning and organizational skills; able to multi-task in a busy environment
• Adept at problem solving and implementing effective solutions
• Flexible and creative in overcoming new challenges on a regular basis
• Knowledge of RF Pathways or 3PL WMS systems considered an asset

Standards of performance:

· Demonstrates value and respect for all employees

· Performs effectively as a team player

· High energy and enthusiasm

· Understand and support the company’s Mission, Vision and Values

Education:

Minimum High School Diploma. Post-Secondary Education in Logistics & Supply Chain considered an asset

Experience:

Preference given to those with distribution experience

Location: Halton Hills, Milton

QRC Logistics is an Equal Opportunity Employer. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin and will not be discriminated against on the basis of disability.

QRC Logistics would like to thank all candidates for their interest in this opportunity, however, only those selected for an interview will be contacted directly.

Job Types: Full-time, Permanent

Benefits:

• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Overtime pay

Experience:

• Warehouse distribution: 2 years (preferred)
• Customer support: 2 years (preferred)
• Order fulfillment: 2 years (preferred)

Work Location: In person

Application deadline: 2024-02-29