- Process payments, credit memos, and invoice adjustments.
- Initiate communication with customers to resolve past-due collection balances, including timely follow-ups if a reply is not received.
- Monitor and maintain up-to-date records for client accounts and review accounts in arrears to ensure appropriate actions are taken.
- Respond to a high volume of collections email correspondences from customers.
- Create reports on collection activity and Accounts Receivable statuses as required.
- Handling inbound/outbound calls.
- Filing and organization of paperwork.
- Assisting senior and office staff with day-to-day operations.
- Other duties as assigned.
What we’re looking for:
- Previous experience in Invoicing & Collections required.
- Proficient in all Microsoft programs. (Word, Excel, Outlook, etc.)
- Excellent oral, written, and communication skills.
- Strong phone manner with the ability to multitask.
- Comfortable working in a high-volume, fast-paced environment.
Job Type: Part-time.