Accounts Receivable Representative

Who are we?

UNFI Canada is the leading distributor of organic, natural, and specialty foods! We transform the world of Food for our customers, suppliers, associates and the families we serve on a daily basis! Our mission is simple: to provide healthier food choices to people everywhere.

Better Food, Better Future!

If YOU are an Accounting or Finance professional who is interested in Accounts Receivable work, enjoys working in a fast-paced environment (AND LOVES FOOD as much as we do!), this opportunity at UNFI Canada may be right for you! Read on!

Position: Accounts Receivable Representative

Job Type: Full Time permanent

Schedule: Monday-Friday 8:30 AM - 5:00 PM Eastern Time

Language Requirements: English

Working Conditions: Hybrid

Location: Vaughan, ON

Purpose:

Coordinates and executes Accounts Receivable activities to ensure payments are received within the term, securing revenue by verifying and resolving any discrepancies. Performs vigilant risk assessments and completes account maintenance reviews accurately and promptly to mitigate risk of bad debt and the impact of cash flow. Oversees and/or coordinates billing, deduction, collection, reconciliation to the general ledger, and compilation of Accounts Receivable reports.

Responsibilities:

• Oversees assigned portfolio of accounts, including reconciliations, collections and support on deductions management.
• Reviews weekly AR aged trial balance (ATB) aging and prepares statement.
• Execute appropriate collection strategies to improve period-end/monthly cash flow and other Key Performance Indicators (KPI).
• Liaises closely with sales team and customer experience team to solve customer’s unique requirements or reconciliation issues.
• Educates customer on meeting payment terms and various payment options to drive cash flow improvements.
• Prepares and forwards weekly/monthly packages to customers for past due invoices including appropriate proofs of delivery and excel spreadsheet when required.
• Researches and investigates customer account issues, and monitors accounts as appropriate, depending on investigated circumstances; monitors and controls non-payments, delayed payments, and other anomalies.
• Proposes Accounts Receivable and related policy and procedure changes; participates in the development of general operating goals, objectives, policies, and procedures for the department.
• Responds to inquiries and researches and resolves problems related to transactions handled by the department; serves as liaison with other constituencies in the resolution of day-to-day administrative and operational issues.
• Works as a partner with sales, customer experience and management to ensure the highest level of professionalism and customer service.
• Manages and maintains a computerized Accounts Receivable system; manages and maintains department records, reports, and filing systems.
• Communicates effectively with peers and leaders in related functional areas in order to ensure customer satisfaction consistent with company values.
• Performs other job-related duties as assigned.

Qualifications:

Education/Certifications:

• Post-secondary education in Accounting or Finance, or an equivalent combination of experience and training.

Experience:

• Minimum 2-3 years of Accounts Receivable experience preferred
• Previous A/R experience in the Food/CPG industry heavily desired

Knowledge:

• Advanced understanding of accounting, reconciliations, and Accounts Receivable functions.
• Knowledge of bookkeeping concepts and procedures.
• Advanced knowledge of Microsoft Excel and other Office 365 applications.
• Knowledgeable in sound decision making within appropriate level of authority and adherence to company policy.

Skills & Abilities:

• Strong organizational skills
• Strong attention to detail
• Ability to prioritize workload and handle workload changes as they occur within a fast paced environment whilst meeting deadlines.
• Ability to communicate effectively with all levels of the organization including leadership (verbally and written)
• Ability to communicate precise information to customers relating to their account status, and to facilitate conflict resolution.
• Able to work well in a team environment and develop relationships with internal departments to resolve disputes and outstanding issues quickly.
• Self-starter who takes initiative.
• Able to maintain a high degree of confidentiality.

Reasons to Apply. Reasons to stay at UNFI Canada:

• Base salary offered
• Health & Dental Benefits package available on your first day of work!
• RRSP contribution plan available after 6 months of service!
• Paid vacation and sick days!
• Flexible work schedule!
• Employee discount plan on natural and organic foods!
• A friendly and helpful team!
• Career advancement opportunities!
• And last, but not least, the opportunity to be part of a meaningful organization that does meaningful. Join UNFI's mission in providing healthier food choices to people everywhere! #Betterforall #BetterFood

Our Commitment:

UNFI believes in a diverse and accommodating workplace. UNFI encourages and promotes applications from all qualified individuals, regardless of gender, age, race, ethnicity, disability or otherwise. UNFI is committed to providing full accommodation for persons with disabilities in all active processes and procedures including but not limited to the recruitment process. To request any accommodation you may require to participate in the recruitment process (including alternative formats of materials or accessible meeting rooms), please contact the main recruiting contact for the position or Human Resources to discuss your specific needs.

Job Types: Full-time, Permanent

Salary: $45,000.00-$52,500.00 per year

Benefits:

• Company events
• Dental care
• Discounted or free food
• Employee assistance program
• Extended health care
• Flexible schedule
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Store discount
• Tuition reimbursement
• Vision care
• Wellness program
• Work from home

Schedule:

• Monday to Friday

Experience:

• Accounts Receivable: 2 years (required)

Ability to Commute:

• Vaughan, ON (required)

Work Location: In person