Administrative Assistant

We are seeking a positive and highly motivated scheduling coordinator/ administrative assistance to join a brand-new orthodontic start-up in West Bedford! This is a unique role that will require an extra special person to be focused on the everyday business processes of the practice. This is a key role as you will be patients' first point of contact, welcoming them to Daybreak!

At Daybreak Orthodontics we believe in trying to make every day better than the day before, for our team and our patients alike. In fact, that’s our motto!

An ideal candidate brings a positive attitude and a desire to learn more than anything. We are a small team looking for someone who wants to grow with us and who will take pride in helping to build a respectful, supportive and wonderful place to work and be a patient!

What you can expect:

• Competitive Compensation & Paid Vacation
• Health Benefits & Orthodontic Coverage for you and your immediate family
• Training and Development Opportunities
• Positive and supportive work environment

Your responsibilities:

• All administrative responsibilities including answering the phones, scheduling patients and greeting patients with a warm and friendly demeanor
• Ensure exceptional patient care, taking care to promptly resolve patient concerns
• Make confirmation and care calls
• Take care of patient payments, insurance and predeterminations, as required
• Prepare, send, and collect information packages for new patients
• Updates patient information
• Orders office supplies
• Keep the Treatment Coordinator (TC) column booked with the assistance of the TC
• Balance and reconcile end-of-day report

Your qualifications:

• 2+ years of experience in a dental/Orthodontic practice or health care administrative role preferred
• Ability to work in a team environment and take direction
• Bookkeeping experience an asset
• Exceptional interpersonal and communications skills with a proven ability to build strong relationships
• Detail-oriented and able to work both strategically and tactically
• Strong problem solving and troubleshooting skills
• Working knowledge of Microsoft Office suite; proficiency with dental software systems an asset

Job Types: Full-time, Part-time

Salary: $18.00-$22.00 per hour

Expected hours: 32 – 38 per week

Benefits:

• Dental care
• Extended health care
• On-site parking
• Paid time off

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday

Education:

• Secondary School (required)

Experience:

• Front desk: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Ability to Commute:

• Bedford, NS B4B 1J6 (required)

Ability to Relocate:

• Bedford, NS B4B 1J6: Relocate before starting work (required)

Work Location: In person