Administrative Assistant

Open Arms is a dynamic and growing nonprofit organization dedicated to providing shelter, support, and community services to individuals experiencing homelessness.

Rooted in Christian values, our mission is to create lasting, positive change by addressing the root causes of homelessness and fostering a supportive environment for those in need.

At Open Arms, we believe in treating every individual with dignity and respect, recognizing the inherent worth and unique journey of each person.

Our Administrative Assistant is often the first point of contact for the clients that we serve. Professionalism, empathy and compassion are essential attributes for this position.

Responsibilities:
- Provide administrative support to the team, including managing phone calls, emails, and correspondence
- Maintain and organize office files, documents, and records
- Schedule appointments and manage calendars for team members
- Assist with billing and invoicing tasks

- Service Navigation: Welcoming people in the space and directing them to the appropriate resources.
- Coordinate meetings and events, including preparing agendas and taking meeting minutes
- Perform general office duties such as ordering supplies and maintaining office equipment

Skills:
- Strong organizational skills with the ability to prioritize tasks and meet deadlines
- Excellent phone etiquette and customer service skills
- Proficiency in using office software such as Microsoft Office Suite (Word, Excel, PowerPoint)
- Attention to detail and accuracy in data entry and record keeping
- Strong written and verbal communication skills
- Ability to work independently as well as part of a team

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Education & Experience:

- Post Secondary Education and Office Administration, Office Information Technology, or related relevant experience.

- Lived experience or personal connection to homelessness is an asset.

Job Type: Full-time

Salary: $18.00-$21.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• Casual dress
• Company events

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Monday to Friday

Education:

• Secondary School (preferred)

Work Location: In person