Barbershop Front Desk/Host

ROLE OBJECTIVE

Reporting to the store manager, the Front of House Crew Member/Shop Coordinator plays a vital role in creating our signature culture. The main objective of this position is to provide exceptional service and act as a host for all guests in the shop. The shop coordinator is in charge of keeping all the gears of the shop turning in order to function effectively. Essential skills include appointment organization to customers and the ability to make them feel like they are a life long friend of the shop. Every interaction with our clients is what makes our experience different than any other shop.

You can learn about our shop at cabingoods.ca and instagram.com/cabinforlife.

WHY CABIN?

CABIN is a GTA based company that is creating a new culture for barbershops. We are looking for people that are looking for growth and to be part of something bigger than a reception job. This team will be the one that implements our culture on future staff and will be our role models in the future. If you are a hard worker and prove yourself every day - there is plenty of room for growth and leadership positions.

SOUND LIKE YOU? APPLY NOW.
We’d like to thank everyone who applies, but we can only contact applicants who are most qualified.

We are currently hiring for both our Mississauga and Downtown Toronto Locations (Union Station).

YOUR SKILLS

• Demonstrated ability to develop relationships with customers.
• Organizational skills to manage customer appointments and store standards
• Experience with understanding retail operation concepts such as maintaining to store standards, cash handling, and merchandise presentation.
• Self-starter and uses good judgment in all situations.
• Excellent presentation skills in a retail environment.
• Upbeat, optimistic, passionate and friendly.
• Ability to understand the needs of the customer
• Ability to build buy-in to an idea, a decision, an action, a product, or a service.
• Retail experience preferably in fashion

YOUR ROLE

• Display a “customer comes first” attitude. Ensuring that customer loyalty is built and maintained.
• Resolving customer issues effectively at store level in a timely and positive manner.
• Be a team player and contribute to the stores’ success.
• Perform POS (point of sales transactions) and merchandising tasks, such as receiving shipment, replenishment, price markdowns, fitting room upkeep.
• Keep current on our product and service updates.
• Ensure store is visually appealing contributing to company standards through product presentation, replenishment, store housekeeping, store maintenance and visual displays.
• Adhere to all Loss Prevention policies as per guidelines and policies.

Job Types: Full-time, Part-time, Permanent

Salary: $16.55-$20.00 per hour

Expected hours: 20 – 35 per week

Benefits:

• Dental care
• Store discount
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Application question(s):

• Why would you be a fit for this team?
• What is your philosophy on how to treat customers/clients

Experience:

• Front of House: 3 years (preferred)

Work Location: In person