Dental Receptionist

Willistead Family Dental is committed to providing exceptional care to our community. We are currently seeking an experienced Dental Receptionist to join our team. If you are a friendly, energetic, knowledgeable professional with expertise in dental insurance billing, experience with Tracker Dental software, Microsoft Office, and strong customer service skills, we encourage you to apply. We offer a regular schedule, competitive benefits including dental coverage, and a scrub allowance.

Position Overview: As a Dental Receptionist, you will play a pivotal role in ensuring our patients receive the best possible care from the moment they enter our practice. Your responsibilities will encompass various administrative, financial, and customer service tasks. The ideal candidate will have experience in dental software, dental insurance billing, and will bring energy, attention to detail, and a team-oriented approach to the position.

Responsibilities:

• Greet patients with warmth and enthusiasm, creating a welcoming and comfortable environment.
• Manage patient scheduling, appointments, and follow-ups to maintain efficient practice operations.
• Skillfully handle dental insurance billing, claims, and assist patients with insurance inquiries.
• Utilize dental software for accurate and organized patient record-keeping.
• Respond to phone calls and emails professionally, providing accurate and courteous information to patients.
• Assist patients with necessary forms and documentation, offering guidance as needed.
• Maintain a clean, organized, and inviting reception area to enhance the patient experience.
• Collaborate seamlessly with the dental team to ensure a cohesive and exceptional patient journey.
• Handle financial transactions, including payment collection and issuing receipts.
• Contribute to general administrative tasks, such as data entry and office organization.

Requirements:

• Previous experience as a Dental Receptionist or in a related role is preferred.
• Proficiency in dental software for appointment scheduling and patient records.
• Knowledge of dental insurance billing and claims procedures.
• Strong skills in Microsoft Office applications, including Word and Excel.
• Exceptional customer service skills, with a friendly, engaging demeanor.
• High energy, a positive attitude, and the ability to work effectively within a team.
• Excellent organizational skills and unwavering attention to detail.
• Strong interpersonal and communication skills.
• A background in Dental Assisting is an asset.

Benefits:

• Competitive salary
• Dental benefits
• Scrub allowance
• Regular schedule for work-life balance
• Opportunities for professional growth and development
• Supportive and collaborative team environment
• The chance to make a meaningful impact on our patients' lives

How to Apply: If you are an experienced, friendly, and organized individual with strong customer service skills, dental insurance billing knowledge, and a team player, we invite you to apply for this position. To apply, please submit your resume detailing your relevant experience. We look forward to receiving your application!

Job Type: Full-time

Salary: $20.00-$27.00 per hour

Benefits:

• Dental care
• Paid time off

Schedule:

• Monday to Friday

Application question(s):

• Do you have Tracker dental software experience?

Experience:

• Dental receptionist: 1 year (required)

Work Location: In person