Employee Lifecycle Team Lead

Position Title: Employee Lifecycle Team Lead

Position Type: Regular - Full-Time

Position Location: Florenceville GTC

Requisition ID: 27420

For us, for family

We know the importance that food plays in people's lives – the power it has to bring people, families and communities together. Our purpose is to bring enjoyment to people’s lives through great tasting food, in a way that reflects our values.

The Employee Services Team Lead is a key player in delivering Tier 1 support to our employees globally. Providing front line supervision to our services team, the Team Lead sets priorities, distributes work and plans with the other services leads to ensure 24 / 7 coverage.

The Lifecycle Team Lead is a key player in delivering an efficient HR administration service including coordinating / prioritizing the team’s daily activities, identifying and driving process improvements, and developing the team.

The role serves as a subject matter expert and first point of contact for key stakeholders on the Hire to Retire process / Moments in addition to investing in managing the team, development interventions, training and resource planning. The team transacts a large volume of work daily and the Team Lead makes work fun by clear prioritization and communication.

This role is based out of Florenceville, NB and the successful candidate must be able to commute when required.

How You Will Add Value:
Team Management

• Manage the daily operations of the Employee Lifecycle Specialist group including setting priorities, distributing day to day work and escalations
• Bring alive the Performance@McCain activities including always on development conversations, End Year review discussions and agile Objective setting for the team
• Active participation in team resourcing, engagement & recognition activities
• Always on coaching by reviewing cases and providing on the spot feedback to the team to deliver a high quality / delightful customer experience

Operations

• Build a culture of high data integrity and quality within the team supporting processes for our core HRIS and Case Management system
• Report and monitor relevant HR Services / Employee Experience metrics for the region
• Leverage data analytics to drive continuous improvements across process and systems
• Subject matter expert and capability lead for the team on Process, policies and regulations
• Support critical projects within the Employee Experiences center

About You:

• 3 years of experience in a HR and/or HR Shared Service environment
• Post-secondary degree in Human Resources or a related field
• Minimum of 2-3 years’ experience in people management
• Proficient experience with HR Systems including SAP, Success Factors and Service Now preferred.
• Strong relationship management, communications, organizational and interpersonal skills
• Comfortable with multi-tasking and clear prioritization

McCain Foods is an equal opportunity employer. We see value in ensuring we have a diverse, antiracist, inclusive, merit-based, and equitable workplace. As a global family-owned company we are proud to reflect the diverse communities around the world in which we live and work. We recognize that diversity drives our creativity, resilience, and success and makes our business stronger.
McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to meet your needs.

The health and safety of McCain employees and their families has been our number one priority since the start of COVID-19 pandemic. With vaccination restrictions easing across the globe we do not currently require employees to be vaccinated, but we reserve the right to change this mandate in line with health guidance and regulations in each country.
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Job Family: Human Resources
Division: Global Human Resources
Department: Employee Services
Location(s): CA - Canada : New Brunswick : Florenceville-Bristol

Company: McCain Foods (Canada)