Front Desk Administrator

We are seeking a highly organized and customer-oriented Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all. If you have excellent communication skills, attention to detail, and enjoy working in a fast-paced environment, we would love to hear from you.

Responsibilities:
- Greet and welcome guests with a friendly and professional demeanor
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries in a timely manner
- Provide information about facilities and services.
- Maintain accurate records
- Assist with bookings and confirmations.
- Handle guest complaints or concerns with empathy and professionalism
- Maintain cleanliness and organization at the Front Desk area
- Collaborate with other staff to ensure guest satisfaction ann efficient clinic flow

Experience:
- Previous experience in a similar role preferred but not required
- Proficient in data entry and using computer software such as Universal, Microsoft Outlook, Google Chat etc.
- Strong organizational skills with the ability to multitask effectively
- Excellent administrative skills, including filing, record keeping, and managing paperwork
- Knowledge of dental receptionist or medical office procedures is a plus
- Exceptional phone etiquette and customer service skills
- Ability to remain calm under pressure and handle difficult situations with tact

If you are looking for an exciting opportunity to work in a dynamic medical environment, please submit your application today. We offer competitive compensation, opportunities for career growth, and a supportive work environment. Join our team as a Front Desk Administrator and be part of creating memorable experiences for our guests.```

Job Types: Full-time, Permanent

Salary: $18.00-$22.00 per hour

Benefits:

• Dental care
• Extended health care
• On-site parking
• Paid time off

Schedule:

• Monday to Friday

Supplemental pay types:

• Overtime pay

Education:

• Secondary School (preferred)

Experience:

• Front desk: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Work Location: In person