Front Desk Receptionist/Guest Service Administrator

Job description

Our Massage Addict clinic is looking to hire a part-time or a full time Front Desk Receptionist/Guest Service Administrator. If you have exceptional interpersonal, communication and administrative skills, a can-do attitude and the desire/passion to contribute to company growth, then we look forward to hearing from you!

A successful candidate must meet the scheduling requirement below. Please only apply if you meet this requirement, and specify your current availability at the end of your resume.

• The candidate must be available to work minimum 2 days during the week (can be either morning/afternoon or afternoon/evening hours) and 1 day during the weekend (8:30 am - 5:30 pm). The detailed schedule can be changed every few months.
• Part-time hours: 15-20 per week (This position has potential to grow into a full-time position, if you stared as Part-time position)

Requirements & Qualifications

• Excellent organization and multitasking skills and the ability to work in a fast paced environment
• Superior verbal communication and telephone skills
• Professional, good energy, calm, patient and friendly with great people skills
• Proficient in Microsoft Office applications; spreadsheet, word processing and calendar management
• Experience within a service-oriented environment with a focus on administration and providing a high level of client service/satisfaction would be an asset
• Access to reliable transportation.

Responsibilities

• Provide outstanding client service; answering telephone calls and booking appointments
• Welcome clients by greeting and orienting them to the Clinic upon arrival
• Maintain a working knowledge of all Massage Addict services
• Provide administrative support to the Clinic; forms and documentation for new and existing clients
• Maintain a safe and clean reception area by complying with clinic operating procedures; cleanliness of the clinic guest-facing areas, including the reception area and treatment rooms.

What We Offer

• Hourly wage, plus bonus/commission.
• Professional, fun environment
• A passionate team of colleagues

Proudly Canadian. Locally Owned. We are so proud of our East Coast roots that began, back in 2008, with a massage therapy clinic in Halifax, Nova Scotia. Over the years, as the market evolved and changed, we also evolved and changed, and grew to over 100 clinics operating across the country. Seeing increased demand for additional therapeutic solutions led to the introduction of Reflexology (2018), Acupuncture (2019), and Chiropractic Care (2020). We provide 65,000+ treatments each month; 83% of which are to help relieve pain or reduce stress and/ or anxiety.

Job Types: Full-time, Part-time

Salary: $18.00 per hour

Benefits:

• Casual dress
• Company events
• On-site parking
• Store discount

Schedule:

• Evening shift
• Every Weekend
• Monday to Friday
• Morning shift

Work Location: In person